since our launch in 1993 with a collection of six essential handbags, kate spade new york has always stood for optimistic femininity. today, our brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. polished ease, thoughtful details and a modern, sophisticated use of color—kate spade new york’s founding principles define a unique style synonymous with joy. under the vision of creative director nicola glass, we continue to celebrate confident women with a youthful spirit.
kate spade new york is part of the tapestry house of brands.
General purpose of the position: A Muse is someone who asks our guests attention-grabbing questions, strikes up memorable conversation and who reaches out to our guests in the most delightful ways. A Muse takes our guests on a journey using the muse moves and our guest experience tools; transforming the traditional sales experience into a long-term relationship.
Essential duties and responsibilities
Give our guests the warmest welcome, always exuding confidence and proper etiquette.
Able to develop long-term relationships with our guests by asking the most interesting questions, dancing the muse moves, suggesting outreach events ideas.
Demonstrate ability to work as part of a team atmosphere.
Able to receive and give feedback in an honest and genuine manner.
Celebrate fellow muse’s successes.
Styling & Curating:
Know and be able to communicate the kate spade new york aesthetic.
Ability to story tell and use product knowledge to connect with our guests.
Lead and inspire with your own impeccable style, always bringing your best look to work.
Have the ability to spot and talk about products.
Continuously work to keep the stockroom and shop spotless.
Understand the product landscape across all merchandise categories.
Ability to multitask like a pro, from operational tasks or cleaning the shop floor to processing POS transactions (a dull moment is hard to come by).
Share ideas and feedback with the team.
Skills and Abilities Required:
Professional selling skills and exceptional interpersonal skills
Prior luxury goods experience preferred
Proactive ability to multi-task and prioritize
Works well in a team environment
College degree preferred
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
kate spade new york is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. all employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. these decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. visit kate spade new york at www.katespade.com.