Our goal is to embrace every interaction as an opportunity to leave a positive and lasting brand impression. A career with us provides endless income potential and provides you the opportunity to grow in a professional setting that emphasizes and values relationships and integrity. We are growing exponentially because this upward mobility for our Client Service Representative is endless. Your ambition is the only limitation!
*Client Service Representative Responsibilities: *
* Eradicate all avenues to solve a customer’s concern, but if you can’t, explain the why with an empathetic ear and communicate with sales management for assistance
* Attend regular meetings with fellow Client Service Representatives and sales supervisors and qualified sales management to receive coaching and feedback on how to improve client acquisition and sale
* Providing above-and-beyond, fantastic client service by establishing trusting relationships with clients and providing them with the best sales experience imaginable
* Work cross-functionally to identify ways to enable world-class customer service and sales practices at a scale
* Establish and update accurate client information files in an online system and ensure clients receive all necessary follow-up information
* Secure, analyze and protect sensitive personal and financial information following company compliance guidelines
*What You’ll Bring To The Table As A Client Service Representative: *
* Genuine excitement when you can turn someone’s day around
* Naturally, go above and beyond for others
* Disciplined and resourceful to meet the demands in a structured team-based environment
* You are energetic, self-motivated, self-starting, and self-assured
* Bilingual, fluent in both English and Spanish, a plus!
* Prior experience as a Client Service Representative, Customer Service, Sales, or Consumer-Facing positions
*What’s In It For You? *
* Vacation closures
* Uncapped earning potential (bonuses, weekly incentives, contests, etc.)
* Boundless growth opportunities into senior management and executive roles
* Volunteer opportunities and philanthropy events to give back to our local community
* Team building activities & virtual game nights
* Ability to improve your resume and gain hands-on industry experience
Job Type: Full-time
Pay: $48,000.00 – $56,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Employee assistance program
* Employee discount
* Paid time off
Schedule:
* Day shift
Supplemental pay types:
* Bonus pay
Work Location: On the road
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