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Together for a cleaner, healthier world.
The Life Science Technologies (LST) business unit of Johnson Matthey is a specialty business serving the pharmaceutical, agrochemical and fine chemical markets with high added value solutions. Our business model is collaborative and relies on a strong customer centric approach where each solution is tailored to specific needs. Our value proposition is supported by decades of experience and world class scientists operating in our R&D centres along with a wide range of catalysts platforms supplied through a global network of industrial assets in the UK, India, China & USA. Our products include an extensive line of novel palladium coupling catalysts, a major chiral technologies platform combining bio catalysis and asymmetric hydrogenation, supported heterogeneous precious and base metal catalysts.
We have an exciting vacancy for a New Business Development (NBD) Manager to join our team in the USA.
The incumbent will manage a pipeline of LST projects within the Innovator market space in North America (NA) and lead these opportunities until commercial closure by providing the market intelligence and global commercial teams the required visibility and support.
The NBD manager will also own customer relationships and manage the commercial aspects within assigned accounts/segments in NA (some of them being outside of the Innovator market space).
Principal accountabilities
To deliver financial targets for the assigned accounts/segments.
To define the New Business Development (NBD) roadmap for the NA Innovator market segment (excl. selected large pharma accounts): qualify and quantify the targeted segments, articulate the value proposition, define the communication plan with Marketing and the commercial approach
To Propose a set of KPIs and milestones to monitor progress against agreed targets and propose set of actions to adjust course as necessary
To keep close customer contact, monitor and follow up catalysts demand on an on-going basis and create reliable forecast for the projects/customers managed (clear focus on Innovators but not exclusively)
To report activities and provide visibility to the market intelligence teams to link projects to market demands and support the integrated business plan of JM by aligning internal capabilities with customer needs
To coordinate with other regions (Europe in particular) to help identify decision makers and ensure consistent commercial management as the project moves across the AI/API Development Value Chain.
To manage the relationship with assigned accounts/segments in NA and coordinate with all supporting functions (customer service) to service customer´s needs at the best possible level.
To implement business unit pricing strategies (with the Head of Sales & Business Development) and ensure that budgeted sales and margins are achieved
To manage the supply contracts, service, and secrecy agreements in cooperation with the legal department and the Head of Sales & Business Development.
To lead any customer complaint or trouble shooting requirement efficiently.
To attend trade fair and exhibitions as requested
To carry out any other duties which are within the employee’s skills and abilities whenever reasonably instructed.
Requirements for the role:
Degree in Chemistry or Biochemistry
Project Management skills
Ability to detect customer needs & position commercial offer in complex technical environments
Excellent communication skills both verbal and written
Proficient IT skills (Microsoft Office)
2-3 years Account Management experience in a technical field desirable
Proven negotiation skills for commercial and legal affairs desirable
Excellent knowledge of LST product range and applications desirable
Prior experience on pharmaceuticals or agrochemicals market desirable.
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How you will be rewarded:
We offer a competitive compensation and JM Elements benefits package including bonus, excellent pension contributions and 20 days annual leave (varies for shift- based roles). Our JM Elements Benefits programme helps our employees understand and manage the JM benefits, as well as helping you focus on your overall wellbeing – for you and your family.
We use our inspiring science and technology to enhance lives. For those who are passionate about sustainable solutions and shaping our markets, we offer stretch and a wealth of diverse opportunities.
We’ll give you freedom to bring your whole self to work and be part of a team where difference matters and all voices are heard, that genuinely cares for you and where your contribution is appreciated. We’ll empower you to lean in and make things happen, to create solutions and value for our customers. United by our values and vision, we’re self-starters sharing the same values and accountability and always with a shared commitment to doing the right thing. We’re passionate about making a difference and delivering a better tomorrow for us and for you – a cleaner and healthier world, today and for future generations.
How to apply:
If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.
If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs – Workday ((url removed))
All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice
You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.
We appreciate the time and effort taken in completing an application.
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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
