Job details
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Salary $130,000 – $160,000 per year
A Bit About Us
Leading global customer experience company, headquartered in Chelmsford, MA, whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Marketing Services, Customer Care, and Fulfillment and Logistics
Why join us?
What We Offer
Group Health and Wellness (Medical, Dental, and Vision)
Health Savings Account (HSA)
Educational Assistance
Voluntary plans, including critical illness, accident, and hospitalization
401k plan with a 5% Company Match and Roth contributions | Immediate vesting
Pet Insurance, free legal services, employee discount programs, and more….
Job Details
The Senior Vice President of Sales and Marketing is a key member of our global leadership team. This role is the strategic marketing services leader guiding the company to the next level of sales growth by expanding into new markets, building on long-standing relationships with existing clients, and all while developing new accounts and expanding market share. Partnering with the leadership team, this SVP owns sales revenue results.
You will establish and drive the strategy for growth across existing and new clients, ensuring revenue and profit targets are achieved. You will create marketing plans and prioritize opportunities all while building an integrated approach across the business segments.
Qualifications
Agency experienced with 15+ years defining direct and digital marketing strategies and planning across multiple business lines supporting Marketing Services, Customer Care, and Fulfillment & Logistics
Experienced with integrated multichannel/omni channel marketing solutions, data analytics, digital marketing and/or marketing cloud experience, and database marketing solutions
Solid background in CRM and managing customer experiences on behalf of global B2B and B2C brands
Experienced building customer marketing programs to drive existing client demands and that increases customer renewal rates
Excellent verbal, written, and visual communication skills
Bachelor’s degree or comparable experience
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