Invited Looking for Manager, Training and Development at Dallas-Fort Worth Metroplex Full Time

JPOSITION DESCRIPTION SUMMARY

What you’ll do:

Curriculum Design:

• Develops, designs, and facilitates engaging and relevant learning solutions that align with business needs utilizing various delivery methods including instructor-led, experiential, job-aids, and self-study, e-Learning, video, gamification, blended and mobile-compatible
• Utilize Micro-learning (courses, videos, on-the-job activities, job aids)
• Create PowerPoints, with video, music, and various animation
• Support the design of training for key functional areas (Sales, Membership Experience, F&B)
• Support leadership curriculum design for key courses under direction of Director
• Helps to support GM Summits/training
• Delivers relevant and accurate content that accelerates and sustains team member proficiency
• Develops skills assessment new-hire programs that reduce training costs and result in quicker on-boarding and better employee productivity and higher graduates and completions.

Management Training Delivery

• Deliver leadership training or programs for mid-level training leaders (new managers at home office)
• Leads/supports departmental team building (as needed)
• Effectively designs and can deliver creative team building activities (both remote and in person)
• Track, provide reporting, and drive measurable training delivery results for all programs
• Employs a variety of teaching strategies that motivate learning, including examples, practice and interactivity

Project Management & Implementation of Key Initiatives:

• Manages assigned training projects from start to finish
• Designs clear project plans with clear milestones and regular status updates
• Works with key stakeholders to ensure deliverables are met and SMEs provide information as needed
• Sets a clear budget if needed
• Ensures timelines and deadlines are met
• Demonstrates ability to collaborate and develop strong relationships at all levels

Learning Management System Support:

• Setting a calendar for compliance related coursework and assigning appropriate coursework
• Conducting status reports on training including Completion of New Hire Training, Compliance Training, Key Annual Trainings and helping to provide executive summaries
• Establish and evaluate metrics that measure the performance and success of ongoing training programs
• Maximize the effectiveness of training initiatives by staying up to date with evolving training best practices, methods, learning tools and technologies
• Manage SCORM compliant training content and knowledge-check quizzes and tests
• Assist in day to day issues with Director of Training and HRIS team, on the Oracle LMS system and LinkedIn Learning to resolve day to day general technical issues
• Partner with subject matter experts to perform audit/update of all training programs on the learning management system and determine future needs. Continually evaluate and revise Training Programs to ensure delivery of updated information.

Culture & Engagement

• Supports the culture of Invited, and the home office through creative ideas to help support key leadership meetings/culture, etc.
• Ability to design creative team build events and activities when requested
• Facilitates, delivers, and oversees the corporate office on-boarding/new hire training

General Technical Tools:

• Proficiency in SharePoint, Microsoft Office 365 (Teams, PowerPoint, Outlook, Word)
• Experience in LinkedIn Learning
• Experience with Articulate (RISE, Storyline, etc.)

What you bring:

• 5+ years of experience working in Training Delivery preferably in a hospitality setting, retail, or multi-unit setting.
• 3-5 Years in Training Design & Curriculum
• 1-2 Years Project management experience
• 3+ years conducting and leading management training, excellent facilitation skills and training delivery skills
• Certifications in leadership trainings, Bachelor’s degree in Instructional Design, Learning & Development
• Understanding of different learning modalities and how to use the appropriate approach, understanding of instructional design and adult learning methodologies
• Experience with different learning management systems. Specific experience with loading courseware (scorm, etc.), tracking, and reporting
• Extensive experience with Articulate (Rise, Storyline, etc.).
• Exemplary project management skills with ability to oversee and deliver across multiple tasks & deadlines and work with various stakeholders
• Ability to influence others without direct authority to achieve solutions, resolve issues and overcome hurdles to meet organization’s objectives
• Strong organizational and time-management skills; written, oral and presentation skills
• Strong interpersonal and partnership skills with an ability to flex communication styles that are essential for interacting with key internal and external stakeholders to manage, inform and influence outcomes
• Maximize the effectiveness of training initiatives by staying up-to-date with evolving training best practices, methods, learning tools, and technologies

Position Location: Required to be in Dallas/Fort Worth Area

Working Arrangement: Required to be in office 2-3 days/per week

Reporting Relationship: Reports to the Director Of Training & Development