Imperial River Co. Looking for Manage a fun lodge restaurant & bar in Central Oregon as our FOH/Night Manager! Full Time

We are looking for a fun, organized person to join our team! Our small staff is our family and we enjoy making our guests happy. If you’re looking for a second family, it’s probably us! We love living on the Deschutes, home to world-class fishing, great whitewater rafting, hiking and hunting. Also, within a 1-hour drive of Maupin, is skiing on Mt Hood, wind sports in the Columbia River Gorge, local wineries, waterfalls and tons of camping. We are 2 hours from the Portland International Airport, making it easy to hop a flight anywhere.

We are looking for a Front House/Night Manager. They will be responsible for overseeing evening operations for our Restaurant, Bar & evening Front Desk. They will also work on maintaining the food service flow, hiring and training new staff and handling guest relations to ensure a continued high-quality experience. They will provide strong leadership and support so that the team can provide exemplary guest service in all areas of food service.

THE PERKS & BENEFITS

As our employee, you receive discounted meals and use of rafting/river equipment. By working at Imperial River Company amongst the beauty of the lower Deschutes River, this is your chance to Work, Live & Play in one of the most beautiful places on Earth.

THE DETAILS

Reports to:  Assistant General Manager

As Front House/Night Manager, your duties include a mix of operational and front-line tasks.  Your responsibilities are to oversee nightly operations for the restaurant, bar & front desk, while working a shift as a bartender, server or expo. Other duties to include weekly inventory & ordering of beverage, hiring and training new staff and handling guest relations to ensure a high-quality experience.

Responsibilities to Include:

• Manage bar, front house, front desk & overall customer traffic flow
  • Understanding of Toast POS
  • Understanding of ResNexus (lodging software)
  • Handle customer complaints/needs
  • Answer phone calls, text messages
• Close bar, restaurant and lobby/lodge nightly
  • Use/enforce end of day checklists for closing procedures
  • Turn in staff tills
  • Make change for servers/bartenders
• Staff scheduling: Bar, Dining Room, Events
• Fill shifts yourself: bartend, serve, expo, busser
• Weekly Inventory/Ordering of all Beverage
• Set-up, serve, take down for on-site catering events
• Manage labor cost
• Work in tandem with Kitchen Manager
• Equipment maintenance
  • Report problems immediately to the Assistant General Manager

Position Qualifications:

• Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers 
• Possess current Food Handler Certification
• Obtain OLCC Server’s Permit (alcohol serving license)
• Must be 21 years or older
• Must be able to lead, motivate, and communicate effectively with others
• Bartending, serving experience
• Strong organizational abilities and attention to detail
• Inventory management experience
• Willingness to take responsibility
• Must be willing to work nights, weekends and holidays as needed
• Preferably one season in Front House or like environment performing like duties as Bartender, Server, Expo or Shift Manager
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.