JOB SUMMARY
As part of the Maintenance team, this position performs all necessary repairs and preventative maintenance as directed by the Maintenance Manager, to maintain a safe, attractive and efficiently operated hotel. He/she is responsible for performing other duties as assigned.
Weekends and evenings required.
QUALIFICATION STANDARDS
EDUCATION & EXPERIENCE
Previous hotel or related field maintenance experience is preferred.
A working ability with HVAC, electrical, plumbing and carpentry is needed, and formal training in at least one of these disciplines is preferred.
English skills required.
Any and all state and local age and licensing requirements must be met prior to operating and handling any hand or power tools, torches, chemicals, etc., as well as for driving of the hotel van.
Must have a valid driver’s license.
High School Diploma or GED preferred or relevant work experience.
PHYSICAL REQUIREMENTS
Must be able to work evenings, weekends and holidays as needed.
Heavy work – Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand during entire shift.
Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel.
Ability to operate various types of maintenance equipment.
Must be capable of climbing and descending stairs during their shift.
MENTAL REQUIREMENTS
Must be able to understand and follow directions, guidelines and work objectives as set forth by the Maintenance Manager.
Must be able to understand the potential hazards and subsequent procedures involved in working around commercial chemical agents and various types of machinery.
Must use common sense and integrity in ensuring the security of guest belongings while working in occupied suites.
Must be able to work in a self-managed and self-directed environment.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
ESSENTIAL FUNCTIONS
Completes maintenance requests in a timely manner. Works on improvement projects and preventative maintenance programs as directed.
Performs exterior property maintenance, such as carpentry repair, painting and all other functions necessary to the facility.
Exhibits friendly, caring attitude toward guests and co-workers.
Practices safety throughout work shift by removing/correcting and hazards identified.
DUTIES AND RESPONSIBILITIES
SERVICE ATTITUDE AND COMMUNICATION
Maintain high standards of personal appearance and grooming, which include compliance with Hyatt dress code and wearing a nametag when working.
Maintain a professional and friendly demeanor at all times.
Must be always attentive, courteous and efficient in the dealings with guests, managers and all other employees.
Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
Routinely communicate with the Housekeeping Manager and all other employees on issues of maintaining the property in excellent condition.
Communicate with other hotel staff to accommodate special guest requests.
Comply at all times with Hyatt compliance standards and regulations to encourage safe and efficient hotel operations.
MAINTENACE RESPONSIBLITIY
Responsible for maintaining the physical structure and grounds of the hotel property in like-new condition, including landscaping, walkways, pool area and fitness room, as directed by Maintenance Manager.
Assign or handle maintenance requests, improvement projects and develop preventative maintenance programs.
Must be able to use two way radios, telephones, general office equipment and various types of maintenance equipment.
Follow compliance with company standards, safety rules, and health and sanitation regulations.
Have working ability with HVAC, electrical, plumbing and carpentry as needed.
ADMINISTRATIVE RESPONSIBILITY
Completes pertinent maintenance records and files related to the facility.
Maintain files of and be familiar with all operations manuals and warranty agreements for equipment.
Ensure that pool and fitness center are in compliance with area health codes.
Completes and maintains pool chemical logs.
GENERAL RESPONSIBILITY
Maintain all compliance standards and regulations to encourage safe and efficient hotel operations.
Participate in all-employee meetings, events and other functions required by management.
Be familiar with all Hyatt Brand policies and hotel rules, as well as hotel terminology.
Operate radios efficiently and professionally in communicating with the hotel staff.
Attend meetings as required by management.
Perform any other duties as requested by management.
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