Hudson’s Bay Company Looking for The Bay | Sr. Manager, Credit at Toronto, Ontario Full Time

job description

Day in the Life:

As a business leader and owner, the Sr. Manager, Credit will deliver year over year growth in product portfolio business performance and engagement business key performance indicators. You will proactively identify untapped opportunities to drive growth within your product portfolio using consumer, category, and business insights as well as industry and competitive trends. You will consistently challenge existing business practices and proactively champion the evolution of the business to respond to the changing credit card category landscape. Working closely with the Director, you will build, deliver and champion a year over year growth strategy for your product portfolio that will strive to position your product as an industry leader in client engagement. The successful candidate will possess strong leadership abilities and the ability to constantly re-invent programs based on results to deliver increases in credit sales & profit.

What You Will Do:

• Directs alignment to business plans, strategy and budget parameters
• Builds marketing plan/budget – Credit & Loyalty marketing plans/strategy
• Leads and directs the development (creative, offer strategy, program development, production, communications and related functions) for Credit and Loyalty marketing including related DTC programs; ISM/Promotions, Third Party Marketing, Out of Store Spend (HB MC) and Acquisition of new members.
• Owns relationship with MasterCard provider
• Collaborate with business and partners on new products (SPP, BT, etc.,) to drive incremental profitable sales
• Manage the performance and development goals of Credit & Loyalty
• Partner with Hudson’s Bay Marketing teams to ensure alignment with HB marketing strategy
• Ensure brand and value proposition for Hudson’s Bay and HB Credit are respected

What You Will Need:

• University degree in Business or related field
• 5+ years of experience in Marketing (Strategy and planning)
• 5+ years of management experience in the financial services industry (credit cards)
• Excellent interpersonal and communication skills
• Customer relationship management
• Ability to prioritize multiple tasks and consistently deliver within tight deadlines
• Ability to work independently
• Exceptional copy editing and proofreading skills
• Basic accounting and reporting knowledge/capability
• Strong team building aptitude
• High proficiency with MSWord, PowerPoint, Excel

What You Can Expect:

• Competitive salary and benefits package
• Associate discount up to 40% including top brands
• Flexible work environment that allows for work-life balance

About The Bay:

As North America’s oldest startup and Canada’s purpose-driven digital marketplace, The Bay is on a high-growth mission to rewrite the rules of retail to help Canadians live a colourful life. If you believe in the power of our iconic brand and thrive on problem solving at scale, we want you to join our team.

At The Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We are looking for talented people who love a fast-paced environment, embrace change and are looking to make an impact with groundbreaking ideas.

We are building a digital-first company and brand for a diverse world and we need a diverse team to reach our potential. We strongly encourage applications from everyone to come and join a winning team that supports diverse thinking and demonstrates innovation, energy, creativity and vision every day.

Our Commitment to Building a Winning Culture:

As One Team we have re-established our internal behaviours and culture to ensure we all succeed. One Team provides the tools needed to shift our ways of working and creates change to become a purpose-driven, digital first business. Our 4 pillars for embracing One Team are: Always be Customer Champions, Performance and Purpose Driven, Keep it Simple & Change Agents.

Interested in Social Media?

Follow us on LinkedIn & Instagram.

Thank you for your interest with HBC. We look forward to reviewing your application.

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training.

HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.