Hudson’s Bay Company Looking for The Bay | Manager, Financial Systems Support at Toronto, Ontario Full Time

Day in the Life:

The Senior Manager, Financial Systems will contribute to The Bay’s continued success by leading and supporting day-to-day production leading a team to triage and result issues related to financial systems. This role will work with both business and IT leaders to understand the overall problems and partners with them to resolve financial systems issues. This role will also be responsible in ensuring that the financial systems solutions are well supported, maintained and to integrate ongoing enhancements.

What You Will Do:

• Drive all support and implementation efforts related to financial systems with a strong experience in Oracle cloud applications
• Develop, maintain and evolve support processes throughout the team and with our partners to provide stable operations and exceed the business needs/expectations
• Partner with key Finance business stakeholders, ensuring clear requirements and expectations are understood for all technical initiatives and are executed accordingly
• Execute all technical initiatives with attention to detail and quality
• Works closely with business leaders to ensure key items are prioritized correctly
• Set clear expectations with HBC’s technical vendors / partners and ensure all contractual delivery obligations are met
• Responsible for managing all day to day project activities for a team of individual contributors spanning cross-site locations
• Direct activities, assign responsibilities, set expectations, and motivate team members toward achieving program/project objectives
• Provide input into vendor negotiations and manage vendor within defined contract parameters
• Prepare management reports for project sponsor, develop gating documents
• Responsible for ensuring batch SLAs are met for the Financial systems, and ensuring that the issues are resolved in a timely manner
• Direct on-call support staff to ensure that there is appropriate coverage, and issues are solved to resolution
• Review and process statement of work, PO’s and invoicing related to third-party contracted work

What You Will Need:

• 5+ Years of experience implementing and/or supporting an Oracle Cloud ERP environment
• 7+ Years of technical experience in a software development environment
• 5+ Years of leadership experience
• A bachelor’s degree in information technology or related field (preferred) or equivalent experience
• Strong analytical and problem solving skills
• Strong understanding of system integration architectures
• Ability to continually monitor and adjust priorities to maximize results
• Strong knowledge of technology platforms and environments
• You must be legally eligible to work in the Canada
• Proven ability to work independently in a dynamic environment on multiple concurrent tasks
• Outstanding ability to communicate, both verbally and in writing
• Ability to present complex ideas clearly, manage the complexities of integrating new technologies and to influence individuals across business boundaries to achieve objectives
• Excellent written and oral communications, comfortable and effective in delivering to senior business and IT management and stakeholders
• Experience in Data Integration (ETL), Services Development (API’s), Implementation of SAAS Solutions

What You Can Expect:

• Competitive salary and benefits package
• Associate discount up to 40% including top brands
• Flexible work environment that allows for work-life balance

About The Bay:

As North America’s oldest startup and Canada’s purpose-driven digital marketplace, The Bay is on a high-growth mission to rewrite the rules of retail to help Canadians live a colourful life. If you believe in the power of our iconic brand and thrive on problem solving at scale, we want you to join our team.

At The Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We are looking for talented people who love a fast-paced environment, embrace change and are looking to make an impact with groundbreaking ideas.

We are building a digital-first company and brand for a diverse world and we need a diverse team to reach our potential. We strongly encourage applications from everyone to come and join a winning team that supports diverse thinking and demonstrates innovation, energy, creativity and vision every day.

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Thank you for your interest with The Bay. We look forward to reviewing your application. 

The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.