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Hudson Nissan of Charleston is now seeking Service Shop Manager/Dispatcher to join their team! This is a rare opportunity to work for a best-in-class operation as part of the Hudson Nissan of Charleston Team!
Excellent work environment and company culture
Flexible Schedule
Medical, Dental, Vision Insurance
Life Insurance
401k
Paid Vacation/Holidays
Paid Training
Employee development through training and advancement opportunities
Employee discounts on products & services
Who are we looking for?
Automotive experience
Prior experience as an automotive technician is highly preferred!
What you’ll do
Essential
Duties include the following. Other duties may be assigned.
Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair mentation, i.e., complaint, cause, and correction noted on every repair h time for each operation.
Reviews job status frequently, logging status and reporting any change in time mates to the appropriate service advisor and/or customer.
Maintains timely and professional omers.
Maintains an organized and up-to-date repair log.
Prepares estimates when required.
Reviews hard copies of repair ed in by technicians to ensure that assigned work has been performed and the repair leted properly.
Opens and closes repair orders.
Ensures that technicians follow warranty material disposition procedures.
Communicates job status with the next shift supervisor.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department-contact special s customers immediately upon receipt of parts orders to schedule appointment.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
Maintains high customer satisfaction ratings.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a clean work area.
Maintains a professional appearance.
Are you ready to work in an exciting, high-energy environment and state-of-the-art facility? Apply today to learn more about this GREAT opportunity at Hudson Nissan of Charleston!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, r characteristic protected by federal, state, or local laws.
