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Position Summary The Residential Counselor is a member of the Huckleberry House team that offers continuous 24-hour crisis intervention and resolution services and emergency shelter to youth between the ages of 11 and 17. Program goals are to mediate family crises, reunite youth with their families, and empower youth to identify healthy life choices and develop positive decision-making skills.
Essential Functions
Provision of house coverage includes:
Direct supervision of the youth in the shelter, on outings in community, and during meetings and/or appointments in the community
Conducting intake assessments with youth, including interviewing parents, guardians, and/or other involved adults
Crisis counseling for drop-in clients and families, housed clients and crisis phone clients
Phone coverage, including answering and responding to incoming crisis, business information and referral calls
Assist with case management: including referrals, collaboration with community partners, collaboration with House therapist and/or interns, research of potential services for clients and families
Supervision Of Housed Clients As Follows
Facilitate in-house groups and recreational activities
Supervise clients in the daily schedule: including chores, educational time, recreational time, and mealtimes
Supervise evening activities: including group time, homework time, meal time, phone time, free time, and bed time prep
Supervise clients during morning activities: including wake up, school departure, and meal preparation
Supervise clients on awake overnight shift: including regular bed checks and possible intakes
Follow through with boundary setting and consequences
Conduct “check-ins” with housed clients
Assure that house rules and procedures are maintained at all times
Follow all Community Care Licensing regulations, including those pertaining to medication distribution, meal preparation, and chemical storage
Knowledge of safety and emergency procedures as outlined in agency emergency procedures manual and program manual
Responsible for household maintenance, including;
Maintaining a clean and safe facility: including some light cleaning and organizing of workspaces
During awake overnight shift, complete the overnight checklist to ensure facility is prepared for next day
Coordinating the arrangements for repairs and maintenance as instructed by the Program Director
Participate in daily client and weekly client reviews, weekly staff meetings, and other agency related meetings as directed by the Program Director
Provide emergency coverage, when necessary
Perform other duties related to this position, as directed by the Program Director
Competencies
Maintain professional standards of performance, demeanor and appearance at all times
Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to scheduling requirements of this job description and program
Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive problem-solving orientation to all tasks
Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies
Exercise discretion and professional judgment at all times in keeping with the responsibility carried personally and by the agency for the care and welfare of youth and families
Actively strive to upgrade personal skills through engaging in appropriate professional training experiences
Work Environment
This position works at Huckleberry House. This role routinely includes driving and transporting youth. The position also includes the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Huckleberry House is located in San Francisco and is accessible by public transportation.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk, hear and sit. The employee is occasionally required to stand, walk, climb stairs and use hands or fingers, handle or feel objects, tools and controls. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity
Huckleberry Youth Programs is an equal opportunity employer, committed to providing equal opportunity to its employees and applicants for employment without discrimination on the basis of race; color; ethnic background; religion; gender; gender identity or expression; sexual orientation; national origin; ancestry; age; marital status; pregnancy, childbirth, or other related medical condition; disability, including HIV-related conditions; or status as a covered veteran. This policy applies to every aspect of employment, including but not limited to: hiring, advancement, transfer, demotion, layoff, termination, compensation, benefits, training and working conditions.
Fair Chance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Required Education And Experience
Minimum one year experience in working with adolescents in a residential setting and providing crisis services to youth and their families, strongly preferred
Willingness to work evenings, weekends, and awake overnights required
Additional Eligibility Qualifications
TB and health clearance
Valid first aid certificate
Valid CA driver’s license & clear DMV record
2 years driving experience
Security Clearance
Must pass DOJ/FBI background check as required by Community Care Licensing
