Hotel Retlaw Looking for Night Auditor at North Main Street Fond du Lac, WI Full Time

Who this job will appeal to

This position will appeal to someone that can work independently, has strong attention to detail, and has excellent guest service skills.

What you will be doing

GENERAL PURPOSE

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. This is a part-time position approximately two days a week. 

ESSENTIAL DUTIES/RESPONSIBILITIES

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
• Prepare and input statistics and income journal sheets for the preparation of daily reports.
• Balance and close all bank ticket codes, daily.
• Run night audit final after insuring all revenues are in balance nightly.
• Perform the duties of a Front Desk Clerk including express checkouts.
• Assist the Front Office Manager/Supervisor as requested.
• Assist PBX in taking and placing wake-up calls, as needed.
• Perform the duties of a bellperson as requested.
• No travel is required.
• Hours:  11:00 p.m. – 7:00 a.m.; scheduled days and times may vary based on need.

The ideal candidate for this position

JOB QUALIFICATIONS

• Knowledge
  • Ability to operate personal computer, cash register and calculator.
  • Ability to compile facts and figures.
  • Telephone and guest relations etiquette and skills.
• Skills
  • Moderate hearing required to communicate with guests.
  • Excellent vision required for viewing of  screen.
  • Excellent speech communication skills required to communicate with guests over the telephone.
  • Excellent comprehension and literacy required for reading daily reports, numbers, etc.
• Physical Abilities
  • Ability to lift files/papers up to 5 lbs. 50% of time.  May lift luggage up to 50 lbs.
  • No bending/kneeling required.
  • Mobility – ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time.
  • Continuous standing for 8 hours shift.
• Education/Formal Training
  • High school education or equivalent experience.
• Experience
  • Accounting background preferred, but not required.
• Material/Equipment Used
  • Personal computer, telephone, cash register, calculator – approximately 90-95% of the time.
• Environment
  • Work inside 100% of 8 hours.

Benefits

• Medical, Dental, Vision, Life, AD&D, Hospital, Short-Term & Long Term, and Accident Insurance
• 401k
• Vacation and Sick Time Off
• Free associate meals and parking
• Discounts at Hotel Retlaw outlets
• Discounts at Wyndham, Caesar Palace Hotels & Resorts, and Greenwood Hospitality Management Properties throughout the US
• Planet Fitness Membership discount

*Some benefits are only eligible to full-time Ambassadors.

Greenwood Hospitality Management is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. If you need assistance, please contact [email protected]