We are looking for an outgoing, upbeat personality, who has the gift of gab, is quick with a smile and genuinely loves working with the public. The candidate must thrive on being helpful, empathetic, and courteous throughout the entire guest experience.
Experience in hotel reservations is a must, IqWare software experience preferred, but not required.
Guest Services Supervisor Essential Functions:
Check guests in and out and answer all their questions for information and assistance;
Communicate with other departments to fulfill our guest needs;
Monitor reservations made and house count as well as the status of our guests account;
Update information in the computer systems as needed (i.e., post charges);
Report all unsafe conditions immediately;
Act as Manager-On-Duty when assigned;
Answer all complaints and concerns that occur during shifts. If unable to handle, contact department manager or MOD;
Verify all shift work and deposits;
Assist in the training and development of new Front Desk Agents;
Follow checklist for required duties and timelines;
Read, pass on log and communicate with previous shift.
Run reports and complete them, i.e., high balance, cash basis, etc.);
Authorize credit cards and checks;
Complete other duties as assigned by supervisor to include cross training.
Benefits for you:
Medical Plan Dental, Vision, Short Term Disability
Critical Illness and Life Insurance Plan
Paid Time Off
Floating Holidays
Room accommodation discounts
We are experts in delivering the most exciting, fun-filled and enjoyable vacation experience EVER! We are waiting for you to join our team! Interested applicants can submit their resume online or fill out an application in person at Hotel Blue, 705 S Ocean Blvd, Myrtle Beach, SC 29577.
We are an Equal Opportunity Employer. We participate in E-Verify.
Summary: Responsible for the cleaning of guest rooms, public area, and assisting with laundry by performing the following duties. What...
Apply For This JobThe Leaders in Training Program Leader is in charge of planning and implementing a program for LIT’s (Leaders in Training...
Apply For This JobWe Are Hiring Immediately! We are looking for great candidates to join our team for a weeklong PAID training from November 29th...
Apply For This JobDescription A Commis I affects every Guest experience through food production and food presentation at our restaurants, bars, through room...
Apply For This JobDescription The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize...
Apply For This JobDescription With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open...
Apply For This Job