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Job Title : BA (Business Associate) Greeter
Location : New York, Ny
Shift Timings : am to pm
Duration : months
Duties :
As an integral part of the team, the Business Associate is responsible for the business aspects of a patient’s stay, as well as patient-focused care within the Clinical Specialty Services
These include : maintaining census information and the integrity of the patient’s medical record, scheduling appropriate tests and medical procedures, receiving and maintaining office inventory and other duties as needed
Skills :
Maintains census; demographic and charge information including assigning beds to incoming patients, updating this System and compiling information for charge capture and patient processing (Cerner / Epic / Bed board) and support of patient registration and order entry systems
May assist in the admission / discharge / transfer process
Schedules appropriate tests, medical procedures and follow-up appointments
Assists in the medical record management by maintaining paper and electronic forms through Patient Works as necessary for the unit specific patient population;
discharging charts in appropriate order, compiling deficiency information and working with members of the Interdisciplinary Health Care Team to complete charts
Assumes responsibility for chart completion process in accordance with the standards of Medical Records / Health Information Management (HIM)
Monitors patient throughput through the use of Agiletrac and communicates progress to CNM / Nursing staff
Assists patients with guest services, such as television and telephone services, securing valuables, etc Assists with patient mail and deliveries
Greets visitors and answers telephones promptly and courteously Accompanies visitors to appropriate area, when necessary
Provides information and makes referrals when appropriate
Promotes a customer service environment for the unit / service Initiates calls and pages to members of the Health Care Team
Receives and maintains inventory of required supplies for the patient care area Utilizes Door Tag Program to correctly identify all patients & room numbers within the unit
environment
Answers Patient Call System and refers to appropriate staff
Reports and follows up on any patient belongings / property according to institutional policy
Reviews death certificates for completion and generates reports as required
Participates in the diet / menu selection process for patients
Completes the patient discharge process in a timely manner to engage all systems related to bed turnover, ie, Housekeeping;
Transport; Infection Control; etc Participates in environmental management Performs other duties as assigned
hours ago
