Hilton – Regional Headquarters – Europe Looking for EMEA Wellness Support Intern – 12 Months – July 2023 – Watford at Maple Court, Central Park, Reeds Crescent Watford, WD QQ United Kingdom Full Time

Start Date: July 2023

Duration: 12 Months.

Location: Watford, Hertfordshire.

Why Work for Hilton?

Hilton is one of the largest and fastest-growing hospitality companies in the world, with over 6,900 properties with more than 1 million rooms in 122 countries and territories. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100 million members in our award-winning customer loyalty program, Hilton Honors.

We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate, and for the last five years we have been voted by UK students as the most popular Graduate Recruiter in the Hospitality, Leisure and Tourism sector (TargetJobs Awards 2021)

Hilton Work Perks

In addition to a competitive salary, you will also receive a range of excellent benefits – probably the best of which is our Go Hilton Team Member Travel Program. This provides you with access to heavily reduced hotel room rates for you, your family & friends. Perfect for the holiday-savvy intern!

In our Watford office, you will also benefit from a subsidized canteen and free in-house gym. You will be part of a cohort of approximately 20 Interns who are spread across various departments and will be involved in our unique intern programme. This includes monthly meetings and assignments which are designed to support your development. All corporate interns will get the opportunity to work from home as well.

A bit about the job: 

As an intern, you will be providing day-to-day support for the EMEA Regional Directors by the successful delivery of EMEA Wellness strategic objectives. Tasks that you will be involved in include:

• Developing a scalable support model for ongoing operations and pre-opening 
• Supporting products to enhance General & Spa Manager accountability of Wellness facilities within their hotels
• Increase focus on ensuring appropriate talent is leading our Wellness facilities
• Building out an approved resource as a go-to for in-region pre-opening excellence, On-Boarding and ongoing Best Practice
• Production of Wellness Leadership, Recruitment and Retention Tools
• EMEA monthly Mystery Shopper reporting & Analysis for wider business intel, best practice sharing, increased win with customers and increased performance
• Support the Spa Regional Director’s related administrative tasks when needed

 
This will be the rough split of your time in this role: 

Support Activities (20%)

• Daily support to Regional Spa Director in delivery of Key EMEA Strategic Objectives

Content Activities / Productised Solutions (70%)

• Planning, creation and delivery of the EMEA Wellness Key Strategic Objectives
• Work with key team to assisst and support with the successful creation of Strategic Objectives

Planning & Organising Activities (10%)

• Plan daily, weekly, monthly action plans for a timely and successful delivery

What are we looking for?

As with any job, we do have certain criteria that you will need to meet in order to be considered for this amazing opportunity. These are detailed as follows;

• Must be in your second year of undergraduate study at the point of application
• Must be able to start in July 2023 and available for the full 12 months
• Must be eligible to work in the UK. If you are a non-UK national, without EU Settled or Pre-Settled Status then you will need to be studying at a UK university in order to be eligible to undertake a placement here
• The ideal candidate will have at least an interest in the hotel/hospitality industry if not relevant to your degree or any work experience you might have
• A Hospitality or Business Management related degree is preferred, however we will consider applicants from other disciplines providing you are able to demonstrate a strong desire to progress a career in this area
• Excellent communication and presentation skills
• Exceptionally organized and comfortable prioritizing tasks and working to deadlines
• Additional European, Middle Eastern or African language skills would be advantageous, although not essential
• Experience using Microsoft Office (Excel, Outlook, PowerPoint, Teams) with strong Excel modelling skills and PowerPoint/visual skills

What next?

If you would like to be considered for this internship, please ensure that you submit your application (in English) on or before 14th January 2023. Please bear with us whilst we process your application as we receive a lot of interest and we want to ensure that each applicant is given the consideration that they deserve. 

You’ll be contacted via email by our Graduate Recruitment Team who will inform you of the outcome and (if applicable) next steps. If your application is taken forward, you will be asked to complete a series of online assessments and a video interview.

Beyond the Internship

Whilst we are not always able to guarantee an offer of employment at the end of your studies, we like to keep in touch with our intern community and many have successfully re-joined Hilton upon completion of their degree. To give you a few examples, we currently have former interns working for us in Finance, Marketing, Sales, HR, Procurement… The list goes on!