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Description
This is an evening position. Maintains the physical functionality of the hotel including guest rooms, public space and heart-of-the-house areas, performing a variety of repairs and maintenance tasks including carpentry, plumbing, electric, painting, HVAC and masonry.
What will I be doing?
- Respond to guest issues (to include, but not limited to the following)
- Respond to guest calls within 15 minutes
- Greet the guest
- Apologize for the inconvenience
- Diagnose the issue
- Perform a swift repair
- Communicate to the guest what was done
- Replaces components such as light bulbs, switches, motors, and micro-switches
- Replaces faulty sections of pipe, valves, and fittings, using plumbing tools
- Must be willing to plunge, snake, and replace toilets
- Maintain inventory of parts and lubricants
- Maintains a clean, neat shop work area, sweeping and cleaning as necessary
- Maintain proper functioning of all equipment and tools
- Establishes a clear line of communication with the engineering leadership
- Assist other maintenance staff on special projects as directed by the engineering leadership
- Read the daily log book
- Adheres to a preventative maintenance schedule
- Enter major accomplishments into the log book
- Utilize the log book to communicate key information
Here are some perks you can enjoy when joining our team
- Access to your pay when you need it through DailyPay
- Career growth and development
- The Go Hilton travel discount program
- Cempetitive wellness benefits
- Team Member Resource Groups
- Felxible Schedules
- Recognition and rewards programs
- And so much more
Requirements
What are we looking for?
Education:
- A combination of education, training and experience that provides the necessary knowledge, skills and abilities to perform the job
- High school graduation or equivalent preferred
Preferred Experience:
- 2 years experience of hotel facility maintenance or an equivalent combination of relevant education and/or experience
- Experience with solving guest issues
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality – We’re passionate about delivering exceptional guest experiences.
- Integrity – We do the right thing, all the time.
- Leadership – We’re leaders in our industry and in our communities.
- Teamwork – We’re team players in everything we do.
- Ownership – We’re the owners of our actions and decisions.
- Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
