With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Account Director will manage and grow high Value and large potential Share of Wallet account for Hilton Worldwide. The role will look after these accounts on a local,(national),international & global basis where relevant. they will be required to manage one Key or multiple segments either corporate MICE, and/or local accounts, etc. They will be accountable for the performance of selected accounts on a local, national and global basis as well as team management responsibilities. They will create, execute and communicate the account strategies and plans in order to drive increased market share and demonstrate value to both internal and external customers.
What will I be doing?
The Account Director is accountable for the performance of their key and strategic accounts. To do this, they need to proactively manage the relationships with customers as well as stakeholders such as VP’s, Hotel and/or cluster GMs, DBD’, RDOS’,GAD, and Hotel managers. They need to create and communicate the account strategies in order to drive increased and unfair share and is responsible for the implementation and execution of Various projects that will drive this unfair share. The role holder in owner agnostic. The Account Director is also responsible for team management responsibilities.
Planning Activities 20%
・Develops strategies and directions for account in remit.
・identities and evaluates business opportunities for the company and directs accordingly.
・Executes strategic account development plans and Sports Communication of Key messages Internally and externally.
・Develops plans to Important long team goals for the business that are the basis for short team goals and annual operational planning.
・Develops appropriate objectives and directs their achievement.
・Establishes relevant procedures and processes
・Accountable for the delivery of the strategy and activities of the sales function.
・Total account management focus where applicable.
・Quickly determine the segments within the accounts that provide the greater opportunities.
Organizing Activities 50%
Directing Activities 10%
People Activities 15%
What are we looking for?
Account Director, Hilton Worldwide Sales – Tokyo is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
It would be advantageous if the candidate satisfies following qualifications:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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