Requisition ID | 2024-49455 | Category | Rooms Operations | Job Location | US-HI-Honolulu | Property | The Twin Fin |
Compensation Type
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location
This 645-room hotel is perfectly located on Honolulu’s famous Kalakaua Avenue, where it is just steps to the beach and an arm’s reach to the best dining, shopping, and entertainment in the area. Guests can borrow the hotel’s own towels and beach chairs to spend the day by the sea, or choose to lay out by the hotel’s pool with a tropical drink from nearby Tiki’s Grill and Bar. And for the adventurous, The Twin Fin offers a on-site activities desk ready to curate a number of fun experiences.
Overview
The Director of Front Office is responsible for the management of all aspects of the Front Desk, Guest Relations Managers, and Guest Services Managers while providing all guests with quality service, maximizing room revenue and productivity, and developing managers and employees.
Responsibilities
General Requirements:
Fundamental Requirements:
Salary Range ($ 80,000.00 – $90,000.00)
Qualifications
Education & Experience:
Physical requirements:
Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.
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