Health First Looking for Department Office Assistant Scheduler at Viera West, FL Full Time

POSITION SUMMARY:

The Department Office Assistant Scheduler is fully engaged in Quality/No Harm, Customer Delight, and Stewardship by providing exceptional customer and team support in a professional, memorable and timely manner.

Primary Accountabilities

• Processes and maintains all schedules for area(s) of responsibility; runs schedules daily and distributes to appropriate departments/individuals in a timely manner.
• Accurately documents and communicates changes, pertinent information, and any required data to other departments and physician offices.
• Maintains a safe working environment.
• Maintains established quality assurance and productivity benchmarks, utilizes best practice standards, and adheres to all healthcare regulations, including The Joint Commission guidelines.
• Maintains flexibility, adapting to changes in workflow processes, the needs of the Health First organization, and fluctuations in patient volume.
• Inputs all necessary data as directed. May assist with creation and maintenance of reports, databases, spreadsheets, and other documentation using a variety of software applications.
• Exceeds customer expectations through personalized, respectful, and calm communication with accurate and timely information.

Qualifications

MINIMUM QUALIFICATIONS

• Education:
• High school diploma or equivalent
• Work Experience: One (1) year customer support experience
• Knowledge/Skills/Abilities:
• Excellent interpersonal, oral and written communication skills in the English language
• Ability to operate basic office equipment
• Basic computing skills including keyboarding, data entry, and working knowledge of MS Office applications
• Ability to function effectively and efficiently in a stressful work environment
• Ability to work autonomously, effectively prioritizing demands and managing time

Preferred Qualifications

• Certification:
• Certified Administrative Professional
• Work Experience:
• Prior patient care or customer service experience in healthcare
• Knowledge/Skills/Abilities:
• Familiarity with basic medical terminology

PHYSICAL REQUIREMENTS – Sedentary

• Majority of time involves sitting or standing; occasional walking, bending, stooping
• Long periods of computer time or at workstation
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks
• Workspace may vary from open to confined; on site or remote
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle

Job

Clinic Clerical Support

Organization

Viera Hospital Inc

Primary Location :

United States- Florida – Brevard County- Viera

Schedule

Full-time

Shift Times

7:30 am – 4:00 pm

Job Level

Associate