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Hiring for Branch Managers & Relationship Managers- Branch Banking across Uttar Pradesh .
Location- Lucknow, Kanpur ,Agra , Mathura, Ghaziabad, Noida, Dehradun ,Varanasi ,Saharanpur
Branch Managers
PURPOSE OF THE JOB
1)Responsible for meeting the branch targets set and that all guidelines and regulatory requirements are followed.
2)Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer
3)Responsible for managing training and motivating staff
4)Responsible to represent HDFC bank whenever required so that the branch becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the branch also achieves the key performance parameters set
KEY RESPONSIBILITIES
1)Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams
2)Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified
- Attain SB nos and values- meet number and value targets
- Attain CA nos and values in the area- meet number and value targets
- Cross sell FDs to the customers of the Bank and achieve number and value targets
- There is higher penetration of FD on individual customers of the branch
- Salary accounts and NR accounts targets are also met
- Ensure quality of sourcing is maintained and depletion rates are controlled.
- Ensure that Salary credits reach or exceed the expect Salary Credit targets
3)Ensure that all managed portfolios (Preferred/Classic/Imperia, etc) are effectively managed through PB’s, RM’s, Imperia RM, IRM, Investment Advisors etc. and that set targets on each of the portfolios is reached.
4)Also, BM has to ensure seamless servicing of PBG & BBG raced HNW customers in coordination with the respective PBG/BBG RM & Supervisors.
5)Staff is made aware of the targets on the portfolio (Preferred/Classic/Imperia, etc), which includes Customer To Group Ratio and Income Generating Product Holding.
6)Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc)
7)Ensure that following customer and business reports are generated, reviewed and commitments met.
Relationship Managers
PURPOSE OF THE JOB
1)Primary focus being acquiring new to bank customer to the bank
2)Responsible for fulfilling of leads of Branch Staff & other verticals.
2)Enhancement of the relationship by cross-selling products and services as per the profile and need of the customers and deepening the size of the relationship
3)Retention of the customers by providing the best possible services and being the dedicated point of contact for these customers.
KEY RESPONSIBILITIES
1)Acquire new customers who meet product criteria and flag them on the system Referrals generated from existing customers Leads generated by branch staff & personal leads databases Premier Acquisition Channel
2)Quality new acquisition of liability CA/SA/FD /SAL/TD from Resident/Non-Resident customers in the catchment.
3) Increase liabilities size of relationship.
4) Participate in Local marketing promotional activities of the branch for Business Acquisition.
5)Penetration of products across family groups.
6)Sales across all product segments-TPP, Assets, Cards etc.
7)Adherence of KYC/AML in true spirit while acquisition of new accounts.
8)Customer Services-Ensuring good customer experience and onboarding satisfaction score.
9)Ensuring Business Hygiene.
Interested candidates to apply and send their updated CV along with their current CTC & Preferred Location at [email protected]
Email ID- [email protected]
Subject – BM/RM @ LinkedIn -“Name” -“Current Company “-“Preferred Location” for quick reference & response.
Profiles received without required details and with no banking/financial experience shall not be entertained.
