Grand Canyon National Park Lodges Looking for Kennel Attendant at Grand Canyon, Arizona Full Time

Join our team at Grand Canyon National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Grand Canyon National Park, you will get all three! Become a proud steward of the park and play an essential role in providing unforgettable hospitality to our guests by joining our team! As one of the Seven Natural Wonders of the World, the Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

Job Summary: Our Kennel Attendant position will handle the daily operation of the Kennel facility.

What’s in it for you?

• FREE employee housing available through December 21, 2022!
• Discounted meals in the Employee Dining Room
• Employee discounts to explore other Xanterra properties
• Generous benefits program for eligible employees
• Free Laundry Facilities
• Rec Center – Fitness Equipment, Computers and Free WiFi
• Paid Day off on Your Birthday with Restaurant & Retail Discounts
• Discounted Mule Rides Each Winter
• Sumer Property Olympics
• Free Grand Canyon Railway Train Rides
• Wellness Programs and Health Fairs
• 15% Verizon Phone Service/Products Discount
• 20 – 60% Discount on Entertainment through TicketsAtWork.com

Responsibilities

• Achieve consistent customer satisfaction by greeting and assisting guests in a welcoming and attentive manner, with attention to individual needs.
• Register guest animals in a courteous, prompt and efficient manner.
• Admit and release animals according to company policy, denying admittance when necessary based on health concerns or temperament of the animal.  
• Provide care to kennel occupants such as feeding, walking, cleaning runs.
• Perform tasks as assigned by Kennel Lead.
• Maintain security and cleanliness of kennel facility, inside and out.
• Cooperate with National Park Service (NPS) Law Enforcement in boarding stray animals found by NPS and brought to the kennel in alignment with company policy and procedure.
• Follow Xanterra security policies and procedures in the handling of company and guest information.
• Handle guest accounts properly including recording of charges and collection of payment.
• Maintain bank with accuracy and security. Follow all shift end procedures regarding proper bank balancing and deposits.
• Handle routine guest complaints when possible, elevating more challenging situations to a supervisor.
• Maintain advance reservations for kennel bookings.
• Maintain good relations with the National Park Service and Coconino County Health Services in matters pertaining to inspections, licensing, and rabies control.
• Adhere to all safety, risk management and environmental policies while performing tasks.
• Other duties as assigned.

Qualifications

• Previous kennel experience and/ or knowledge of kennel operations.
• Demonstrated ability to interact with a diverse customer base in a professional and courteous manner.
• Cash and credit card receipt handling experience.
• Good verbal communication skills.
• Ability handle and to restrain animals using appropriate procedures.
• Ability to walk animals.
• Ability to clean and maintain kennels, cages, runs and stalls
• Perform general cleaning to control the spread of disease, Wash and sterilize water and food bowls.
• Ability to observe animal appearance and activity for general physical condition, obvious signs of illness, disease and discontent.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.