Google Fiber Looking for Social Media Writer/Content Creator at Atlanta, GA Full Time

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

We’re a big-thinking but scrappy group of creators that make connections between our products and people’s needs every day with GFiber brand identity, product marketing, website content, collateral, and social media to empower people across GFiber to turn internet lovers into GFiber customers.

Our team is the glue that keeps the work of teams across the organization connected – visually and verbally as we explain and sell our products. We serve as a bridge between the brand vision and the touchpoints with customers-to-be, partnering with the web, sales, PR, product strategy, and local teams to develop content they need to do their jobs well.

Role Description

We’re looking for someone to own content creation for all GFiber’s social media platforms – on Instagram, LinkedIn, X, Facebook, YouTube, Reddit, and more. They will collaborate with the content team, external vendors, social media customer service, and local GFiber teams to reach customers, and potential customers, all over the internet. The right person will be excited to take the reins and experiment with the ways words, pictures, and video can tell a GFiber story that is as much about creativity and connection as it is about technology. They will know how to adapt the brand voice and tone for different mediums and channels. Most of all, they will understand that social media is all about communication, and effective communication is as much about listening as it is talking.

In this role, you’ll:

• Creates content for all GFiber’s social media channels in all relevant mediums including writing, photography, and short-form video
• Partners with the customer service team to monitor social media feeds to grow GFiber’s brand reach and reputation
• Responds where appropriate to customer love and escalates issues to the appropriate person within GFiber as needed
• Identifies and summarizes opportunities and issues in and about the fast-moving social media world
• Collaborates with teams across the organization to source social media content and encourage participation by folks around the company.
• Anticipated travel for this role to be about 10%

At a minimum we’d like you to have:

• 4 years in social media writing or content creation roles
• 2 years using social media monitoring and publishing tools
• Experience writing, filming, and editing short-form video for social platforms like TikTok, YouTube, or Instagram

It’s preferred if you have:

• Experience with consumer technology and/or lifestyle brands in the social space
• Digital copywriting experience
• Clips or a portfolio of social media video content
• Knowledge of video editing tools
• Passion for diversity, equity, inclusion, and belonging
• GFiber Locations for this role: Remote location in any GFiber City

The US base salary range for this full-time position is between $105 K – $154 K + bonus + equity + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google’s Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC’s “Know your rights: workplace discrimination is illegal” (PDF).

It’s important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.