JOB SUMMARY
As a liaison between GMR Communication Centers and our contract facilities, you will work to build trusting relationships and assure that patient movement is a seamless process performed in a safe, timely, and appropriate manner
Under the direction of the Operations Manager, the Transportation Coord (TC) will receive process and coordinate medical and non-medical transports as required for local healthcare systems and skilled nursing facilities
The TC will work closely with non-GMR personnel and interact directly with clinical and social work staff at various facilities
ESSENTIAL FUNCTIONS / DUTIES
QUALIFICATIONS
Experience :
Education :
Skills :
Credentials / Licenses :
EMD / EMT Certified preferred
WORKING CONDITIONS AND MENTAL / PHYSICAL REQUIREMENTS Working Conditions :
The dispatch office is in a controlled temperature setting and under fluorescent lighting Work is performed in a confined environment and can be highly stressful at times and plays a critical role in Public Safety delivery
Must take information from callers who may be excited, abusive, incoherent, ETOH and / or hysterical
Environment requires handling multiple tasks and prioritizing while dealing with frequent interruptions
Physical Demands :
This position requires frequent sitting in front of computer monitors, with frequent and simultaneous using the phone, radio and computers, and monitoring multiple computer screens
This position requires the ability to work in close quarters and wear a telephone headset This position requires occasional to moderate bending and twisting of the neck
This position may require occasional lifting of no more than lbs This position requires frequent simple grasping of both the left and right hands, as well as frequent computer typing
This position may require occasional pushing or pulling or reaching above or below shoulder level
This position requires close vision (clear vision at inches or less), color vision (ability to identify and distinguish color), and the ability to adjust focus
Mental Requirements :
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Reasoning Ability : Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles :
Benefits
MEDICAL – GMR offers four different plan options, allowing you to select the right option for you and your family Our plans cover the full cost of preventive services and include in-network prescription drug coverage
Our high-deductible plans allow you to open and contribute to a tax-advantaged Health Savings Account (HSA) We also offer Health Care and Dependent Care Flexible Spending Accounts (FSAs), allowing you to set aside tax-free dollars for certain expenses
RETIREMENT – We offer a (k) retirement plan to eligible employees and a company match of % of your contributions, up to % of your compensation continued
For certain employees who face (k) contribution limitations due to higher income levels, we also offer a deferred compensation plan and match
We also offer financial counseling through our Employee Assistance Program and retirement plan vendor VISION – Our two vision plan options cover exams, lenses and frames, and contacts in lieu of eyewear
TELEMEDICINE – GMR provides a telemedicine benefit through Teladoc for our employees and their dependents Teladoc offers convenient phone and video care for many medical conditions for a low, fixed copay
DENTAL – We offer two dental plans, including a plan that covers orthodontics SURVIVOR BENEFITS – GMR provides company paid Life and Accidental Death & Dismemberment (AD&D) Insurance
In addition, we offer an option to buy additional coverage for you, your spouse and your children at affordable rates INCOME PROTECTION – We offer company paid short-term and long-term disability insurance to protect a portion of your income in case of disability or extended illness
VOLUNTARY BENEFIT OPTIONS – We offer a variety of other optional benefits including financial wellness services, legal coverage, identity theft protection and more
The benefits listed apply to most core non-union positions Union position benefits are dictated by their specific Collective Bargaining Agreement
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