https://amzn.to/44P6GXZ
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We are harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we are calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Workforce Management (WFM) & Dialer Leader!
The positions operate in a dynamic and deadline driven environment and are well suited to those with strong processing skills and a positive, ‘can do’ attitude. The candidate must be willing to work flexible and varying shifts throughout the year. The position demands familiarity with strategic planning, scheduling, driving dialing campaigns and optimization of the workforce in a contact centre environment.
Responsibilities and Duties
Preferred requirements:
Qualifications:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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