Frontline Performance Group Looking for Director of Business Development at Winter Park, FL Full Time

Note: this is a remote position with up to10% travel. Candidates located in Central or South Florida preferred. However, Florida, Southeast and East Coast candidates will also be considered.

WHO WE ARE

Join FPG and become part of a dynamic team dedicated to elevating service and revenue excellence. With over 30 years of expertise, we’ve perfected the art and science of optimizing frontline performance. The unique artistry of our inspiring FPG team with the cutting-edge science of our proprietary technology, IN-Gauge – we have set the benchmark in technology and training. Our global footprint extends across world-renowned brands in the hospitality and automotive industries, spanning more than 100 countries and boasting over 60,000 app users.

At FPG, we’re committed to unlocking the full potential of individuals and transforming the frontline role. Our culture is built on empowerment, passion, and continuous growth. When you join us, you’re not just a part of a company – you’re joining a movement that believes in the potential of people and their ability to make a difference. Experience a fulfilling career with us, where your aspirations meet opportunities.

WHO YOU ARE

You are a business development professional with5+ years of experience in a business development/sales role/account management role with sales “hunter” instincts (very important).You have previous experience selling into the hospitality industry and extensive experience usingLinkedIn for “hunter” networking and selling. You have experience utilizing CRM (Salesforce preferred), advanced ability to cultivate long-term relationships with all levels, especially focused on senior level hotel management and ownership groups, and possess excellent influence and persuasion abilities.

WHAT YOU WILL DO

You will be accountable for growing the revenue within the assigned territory. You will be initiating contact with potential and current clients within hotel groups and individual hotel prospects, with sales efforts to generate and qualify leads, promote FPG’s subscription as a service offering, and identify sales opportunities. You will have to clearly and convincingly articulate the organization’s offerings and value proposition and overcome initial resistance from prospects. Primary metrics are revenue growth from new business generation and leveraging relationships for increased lead generation.

HOW YOU WILL DO IT

• Follow the FPG Sales Process throughout the entire sales cycle
• Utilize LinkedIn as a sales hunting resource
• Research prospective clients and identify paths to introduction
• Initiate prospect introductions using approved FPG templates, utilizing a variety of resources;email, regular post/mail, LinkedIn messages, and other social media.
• Facilitate introduction calls with decision makers
• Build excitement about FPG and gain commitment to portfolio analysis
• Gather and compare data provided by client to determine ROI of FPG IN-Gauge subscription
• Utilizing FPG templates and process, prepare analysis report-out for prospect
• Facilitate virtual and in-person meetings to present analysis results, present FPG subscription support recommendation, pricing, and onboarding timeline
• Coordinate with commercial sales department on contract requests
• Ensure contract template aligns with new client agreement
• Initiate new client onboarding with Operations leaders
• Initiate new portfolio setup in IN-Gauge
• Provide account management to various strategic hotel organizations and leaders
• Follow the FPG Account Management approach; tiered relationship building, performance reporting, and sponsorship of strategic accounts
• Develop relationships at multiple leadership levels across disciplines
• Partner with and introduce internal operations Team Members for increased awareness, communication, and support
• Maintain, at minimum, monthly contact with strategic accounts
• Solicit testimonials with active customers to help achieve future partnerships
• Utilize Salesforce CRM application to assist sales productivity; log all sales activity
• Stay abreast of industry trends to identify client challenges and articulate solutions
• Maintain a strong proficiency of internal IN-Gauge platform with the ability to articulate features and benefits to a specific user group

POSITION REQUIREMENTS

• Bachelor’s degree or equivalent experience (5 + years), Hospitality or Business Management preferred.
• 5+ years of experience in a business development/sales role/account management role with sales “hunter” instincts (very important)
• Previous experience selling into the hospitality industry is preferred.
• Strong LinkedIn profile with previous usage for “hunter” networking and selling.
• Excellent influence and persuasion abilities
• Superb executive presence with natural poise and confidence
• Strong self-leadership, motivation, determination, and tenacity
• Self-starter with positive “can-do” attitude
• Advanced ability to cultivate long-term relationships with all levels, especially focused on senior level hotel management and ownership groups
• Excellent communication skills, focus on active listening and highly responsive
• Ability to maintain composure and stay resilient when faced with objections or challenges
• Strong time management skills, must be able to divide balance of autonomous working among prospecting, selling, and account management
• Advanced Microsoft Applications – Office 365, Excel, PowerPoint, Word
• Past experience utilizing CRM, Salesforce preferred
• Ability to travel up to 10%

COMPENSATION AND BENEFITS

Base salary$80-$95K + lucrative commission plan

We offer full range of benefits to all regular, full-time employees and their qualified dependents as outlined below.

• Employer contribution toward company sponsored health plans

• Dental & Vision plans offered

• Employer paid Short-term Disability & Employer paid Long-term Disability

• Employer paid Life Insurance Policy ($100,000)

• Employer paid Accidental Death & Dismemberment Policy ($100,000)

• 401K participation, with 4% Employer Matching Contribution

• Paid Time Off and annual holiday closure

• Parental Leave (Maternity, Paternity, and Adoption Leaves)