https://amzn.to/44P6GXZ
Greetings:
Hi, this is Mounika with Flexton, I have an amazing opportunity with one of our best clients in Bay Area!! Please have a look at JD below and drop your resume to [email protected] if interested to apply!!
Job Details:
Job Description:
Responsibilities:
• Commitment to personal journey with Diversity, Inclusion, and Belonging as this is a top priority for LinkedIn and many of its customers.
• Partner with teams (ie. sales, implementation, insights, etc.) on prioritized customers to drive overall customer adoption, enhance customer success, mitigate customer churn risk, and return on investment (ROI).
• Execute leading practice recommendations based on methodology leading practices to book of business to drive product adoption and ensure they leverage the solution to achieve agreed upon operational priorities, leading to full business value and agreed success criteria.
• Build an understanding of LinkedIn products and industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs.
• Help identify churn risk and maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Sharing customer insights to drive different product adoption behaviors.
• Track and document customer activity via system tools, ie. Dynamics.
• Encourage customers to utilize appropriate LinkedIn scaled resources to increase their utilization per methodologies.
• Minimum travel may be required when travel guidelines safely allow for in-person visits, depending on location and territory.
Basic Qualifications:
• 4+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management
Thanks
Mounika Ravi
Sr. Technical Recruiter
Cell | 408-540-6634
Email: [email protected]
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