Healthcare Inbound Call Center Representatives – REMOTE WORK FROM HOME
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines and India. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
As healthcare professionals, we guide our clients through their healthcare environment ensuring they have access to the best resources available to them.
Job Overview:
Key Roles and Responsibilities:
Key Performance Indicators:
Reporting Structure:
Qualifications – External
Qualification & Experience:
Health insurance experience preferred
High School diploma or equivalent is required
Must have a private workstation to perform your work
Must have Internet to include a router with Ethernet jack for connectivity to PC
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
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