customer and employee experience by effectively delivering real-time (intra-day) & schedule
management with the purpose of optimizing resources to achieve business objectives.
Key functional responsibility includes:
requirements translate to the creation of optimal schedules and real-time (intra-day)
management to support multi-department contact center operations
(SL%)
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Help Help Requirements Conditions of Employment You must be a US Citizen or US National. Individuals who were born male...
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