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We are looking for a Customer Service Associate in our Rock Yard to provide excellent customer service for our business and distribute products promptly to our customers. You will be operating a forklift with the utmost care to ensure efficiency and safety. Your job could involve driving around the rock yard as well as the warehouses. The goal will be to ensure that materials and products will always be in the right place to achieve maximum efficiency. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our locations satisfied and you will contribute to the branch’s profitability.
Responsibilities
- Follow routes and time schedule
- Load, unload, prepare, inspect and operate a delivery vehicle
- Inform customers about new products and services
- Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
- Maneuver trucks into loading or unloading positions
- Collect and verify delivery instructions
- Report defects, accidents or violations
Requirements
- Proven working experience as a Delivery Driver
- Valid drivers license
- Ability to operate forklifts and tractors in a variety of weather and traffic conditions
- Excellent organizational and time management skills
- Good driving record with no traffic violations
- Extensive knowledge of applicable truck driving rules and regulations
- No recent moving or driving violations
- Willing to submit to background/drug checks and provide employment recommendations
Bonus Points for the Following*
- Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
- Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
- Knowledge of inventory stocking procedures
- Attention to detail and familiarity with industrial equipment
- Excellent physical condition and coordination
- A valid drivers license
- A clean driving record
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Profit Sharing
We have the 4 Cs that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it werent for you!
