Employer Direct Healthcare Looking for Social Media Manager at Dallas, TX Full Time

Employer Direct Healthcare is focused on giving access to quality & affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.

We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better.

About You:

• You have a drive and AMBITION to tackle big problems. Big problems required big ideas and a team that supports new ideas
• You CARE deeply for your customers. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change
• You thrive in a TEAM ENVIORNMENT. Collaboration is key in innovation and creating change
• A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with
• You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment
• You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change
• INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear

If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.

Please apply to our role & someone from our HR Team will reach out to help you navigate our interview process.

Social Media Manager

As EDH’s Social Media Manager, you’ll be a key steward of how our brand shows up in the world and help ensure our content and messages reach the right people to drive business results. This is an exciting opportunity to build social profiles and followings from scratch and make an impact on how people receive quality healthcare.

This is a remote role based in the U.S. with some travel (1-2 times/quarter)

Responsibilities And Duties

• Develop an ongoing, engaging social media content calendar, with an initial focus on LinkedIn
• Monitor social media channels and review websites (i.e., BBB, Google Reviews) for questions and feedback and respond in an empathetic and timely manner; share trends and findings with the larger team
• Help identify “newsjacking” opportunities to actively engage in social conversations around healthcare news and current events related to our business
• Research and recommend new channels and develop launch plans
• Lead an employee advocacy program to expand content reach and measure results
• Gather and analyze reports on social media success metrics, track KPIs, benchmark competitors’ metrics, identify areas of success and improvement, and make recommendations based on analysis
• Complete regular competitive analyses, report back findings, and recommend strategy changes based on findings
• Identify influencers among members, providers, and EDH staff and advisors to leverage for content distribution and thought leadership
• In collaboration with content team, manage member testimonials program and leverage on social media

Requirements

• 5+ years managing social media channels, preferably at a B2B, B2B2C and/or healthcare company
• Experience growing an engaged audience on LinkedIn
• Creativity and writing skills
• Experience testing new ideas and making data-driven decisions
• An eye for design and experience working in tools like Canva
• Basic video editing skills

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave