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Location: Cambridge, MA -Hybrid
At EF Ultimate Break, we give anyone 18-35 an opportunity to transition from tourist to traveler. We do more than help people get a stamp in their passport, our guided tours encourage them to step outside their comfort zone, create forever friendships, immerse themselves in unfamiliar places, expand their mind through new cultures and come home with a changed perspective of the world. WARNING: working at Ultimate Break, may inspire your own desire to see the world, good news is- we’ll help with that.
The Opportunity
As the Head of Sales at EF Ultimate Break, you’ll be at the forefront of driving conversion, revenue growth and market share among Gen Z and Millennial travelers. You’ll own all aspects of our indies and group sales strategy and be responsible for leading, mentoring and developing a dynamic, high-energy, driven team. You’ll play a pivotal role in driving conversion and revenue growth among Gen Z and Millennial consumers – leveraging your understanding their behavior, values and communication preferences to create sales approaches that resonate with this audience. In addition to identifying market trends, competitive insights and growth opportunities, you’ll also act as a thought-partner to the President and collaborate with cross-functional departmental heads on business opportunities and challenges.
Responsibilities include:
Develop and execute a comprehensive sales strategy leveraging market trends, data and competitive insights
Identify emerging trends, patterns in customer behavior and feedback and market shifts
Collaborate with cross-functional teams to optimize customer acquisition and conversion rates and optimize the sale process
Set and promote sales goals; track and communicate key performance metrics
Ideate, develop and test new sales strategies and tactics
Provide hands-on leadership, problem-solving and coaching to team of 10-15 entry-level salespeople; recruit and train new talent
Foster a culture of innovation, adaptability and customer-centricity
Provide regular sale performance updates to the sales team as well as the leadership team
The Requirements
Bachelors degree with at least 10-years of sales leadership experience
Familiarity and demonstrated experience with Gen Z and Millennial consumer behavior
Highly-analytical problem solver with growth mindset
Must have experience managing a transactional sales team & process
Experience managing and developing entry-level sales staff as well as with sales managers
Experience developing and innovating on a pipeline management process
Proven track record of innovating on sales processes and developing new sales strategies
Call center, eCommerce and B2C experience a plus
Experience with Salesforce
Why You’ll Love Working Here: Perks, Benefits & Compensation
Work in our North American Headquarters where you’ll enjoy comprehensive professional development, frequent social programming, and employee-run social groups (including our “EF-finity” groups) and more!
In addition, you can expect:
Paid international business travel opportunities
Eligibility for our Workplace Flexibility Program: Our pilot hybrid work model with up to two days of flexible work per week, after your initial onboarding
Commitment to professional growth: robust monthly calendar of trainings, workshops and TED Talk style sessions
Four weeks paid vacation your first year, in addition to 10 paid holidays and 2 floating holidays
25% company match on your 401(k)
Market-leading medical, dental and vision coverage, along with life and disability insurance
EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Discounts at local venues and businesses
Compensation: On-target Earnings of $150,000 -$200,000 [including bonus]
About EF Education First:
EF Ultimate Break is a division of EF “Education First”. At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at (url removed) and (url removed).
To learn more about our EF Ultimate Break visit (url removed)
