A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously.
What will I be doing?
A Care Line Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Occupational Health and Safety Responsibilities:
What are we looking for?
Care Line Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Drive for Results
Understanding the Business
Hospitality
Teamwork:
Adaptability
Developing Self
Reliability
Cultural Awareness
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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