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About Delhivery:
Delhivery is India’s leading supply chain services company. The company provides a full
suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities.
Website Link: https://www.delhivery.com/
LinkedIn Link: https://www.linkedin.com/company/delhivery/
Job Responsibilities:
Position : Associate – Inside Sales
– Responsible for achieving revenue and volume growth targets for assigned accounts
– Ensure Collectibles and Outstanding is within the agreed Credit Period
– Develop and record business understanding of clients on CRM
– Cross-Sell various VAS (Value Added Services) offered by Delhivery
– WhatsApp NDR verification
– Communication Module
– Identification & execution of growth levers for volume and revenue growth
– Managing Commercial expectations of clients within agreed margin guardrails
– Operational levers like reducing RTO, ensuring high SLA
– Establish Founder/Co-Founder level connections across the client portfolio
– Identify reasons for any downtrend and record the next steps on CRM for execution
– Cross-Sell Delhivery’s Lines of Business where applicable – B2C Heavy, LTL, Warehousing, Cross-Border
Key Skills
– 1-2+ yrs previous experience in SME Account Management or Inside Sales (Freshers can also apply).
– Comfortable in calling ,Office, Excel – Use of Pivot Tables, VLOOKUP, logic formulas
– Good communication skills – English & Hindi
– Data-oriented and Systematic approach
– Good to have
– Used some CRM previously – Salesforce/Hubspot/Leadsquared/Zoho
– Previous experience in logistics
