Coursera Looking for PR Manager, Consumer and Product at United States Full Time

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 129 million registered learners as of June 30, 2023.

Coursera partners with over 300 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We’re seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

The Global Communications team is responsible for telling the story of how Coursera is shaping the future of work and education, and transforming lives through access to high-quality, job-relevant education. The team is a nimble, high-impact, and globally-distributed group that works with key business stakeholders and cross-functional partners in a fast-paced, dynamic environment to tell the right stories to the right audiences at the right time.

As PR Manager, Consumer and Product, you will be responsible for managing and executing PR announcements and initiatives related to the job-relevant content and credentials offered on Coursera as well as the technology platform as a whole. The most important part of your work will be supporting our fastest-growing portfolio of industry content from leading companies like Google, IBM, and Meta. You will have the opportunity to collaborate directly with these industry partners and influence the communications strategies and tactics Coursera uses to reach learners around the world. You will also use data and insights to advance thought leadership narratives such as generative AI and tell impactful stories that demonstrate the power of Coursera’s platform. Read more in Business Insider, Fortune, and Bloomberg.

As a key member of the global comms team, you will be integrated into many of our strategic initiatives, with the opportunity to participate in and lead high visibility projects and shape global conversations. In addition to external partners, you will work closely with a cross functional team from C-suite leadership, product, content, and data science, as well as with peers across communications and marketing. The ideal candidate is a creative thinker, quick learner, and comfortable working in a fast-paced team environment. The role is fully remote and US-based – you will have global access to WeWork and occasional travel for events and tours may be required.

Responsibilities:

• Manage key PR launches, determining media strategy, creating written assets, coordinating agency support, and collaborating with cross functional and partner teams
• Manage critical relationships with key industry partners such as Google, IBM, and Meta to ensure shared success of launches and initiatives
• Lead product thought leadership by vetting and supporting speaking opportunities, media briefings, bylines, and a quarterly LinkedIn Live series
• Manage the global source of truth for data; unearth technical and data-driven insights to fuel thought leadership stories
• Source success stories from learners around the world who learned on Coursera; maintain a learner advocate database and prepare learners before media interviews
• Support various foundational team duties such as compiling weekly and quarterly press highlight reports, overseeing the team budget, and ensuring company metrics are updated across various channels

Basic Qualifications:

• 4+ years of experience working in relevant communications roles, including coordinating PR campaigns and working cross-functionally with other teams
• Background in written and verbal communication
• Demonstrated history of using data and insights to power thought leadership and media conversations
• Experience leading and influencing small teams on a project basis to get ambiguous assignments across the finish line
• Familiarity with consumer, tech, and business reporters

Preferred Qualifications:

• Experience in higher education or edtech; mix of in-house and agency experience
• Ability to manage senior executives and engage in the strategic planning process of campaigns
• Proven ability to think strategically, creatively solve problems, and manage multiple projects at once, adjusting priorities along the way as needed
• Familiarity media monitoring software and content management systems such as Wordpress; experience with Google Slides
• Experience coordinating campaigns outside of the U.S.
• Passion for education and how technology can address global challenges

If this opportunity interests you, you might like these courses on Coursera:

• Public Relations for Digital Media
• Storytelling and influencing: Communicate with impact
• Creative Problem Solving

Compensation:

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. The targeted hiring base salary range for this role is between 111,000 and 152,000. The actual base pay is dependent upon many factors, including but not limited to: prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.