Consolidated Edison Company of New York Looking for Business Partner Steam OPS Business Development at New York, NY  Full Time

Mission Statement

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

• Coordinate the effort to generate leads for potential new Steam customers.
• Build and maintain relationships with building owners/property managers, and consulting engineers.
• Develop steam customer proposals to qualified steam prospects that are located within our service footprint.
• Convene and perform meetings with the most influential, large real estate decision makers in NYC.
• Collaborate with Gas, Electric, and Energy Efficiency to find opportunities to promote Steam to potential customers.
• Work with trade allies to develop new market channels for promoting steam in new construction and gut rehabilitations.
• Support the development of sales and marketing materials, proposals/offers and presentations for various business sectors including prospective steam customers, building owners/property managers and consulting engineers.
• Coordinate and produce Steam Services participation in major NYC real estate trade shows.
• Monitor and report the status of new and existing steam customer projects through communication with the Steam Engineering and Construction Groups.
• Arrange and assist with events and functions including the scheduling of meetings with customers, the arrangements of luncheons, dinners, and other affairs with internal/external customers, and the preparation of customer correspondence in coordination with the Steam Communications Manager and staff.
• Develop specific reports in the customer relationship management system that manages and tracks customer activity, steam sales leads, opportunities proposals/offers, and steam sales agreements for new and existing customers.
• Manage and develop the steam customer database from which the Steam Business Development group (SBD) extracts the information and reports necessary to direct sales and develop value propositions for the section.
• Support the development of steam sales goals, forecasts, and plans in conjunction with the Section Manager.
• Perform functions involved with bringing on new steam customers including opening and maintaining steam customer files, obtaining steam load letters from consulting engineers, calculating Pure Based Revenue (PBR) estimates, issuing Service Information Requests (SIRs), obtaining signed applications, deposits and rider payments from customers.
• Perform account management functions and schedule and attend monthly stakeholder meetings.
• Work to support the Steam Communications Manager in marketing as well as both internal and external customer communication campaigns.
• Develop and perform joint marketing initiatives such as trade shows and customer events with other departments to ensure steam is represented.
• Prepare materials for monthly or periodic meetings as requested by Upper Management.
• Present to Senior Con Edison Executives on Steam Services marketing and customer initiatives.
• Perform ongoing customer program enhancements to CRM to make it easier for customers to work with Steam Business Development.
• Conduct ongoing sales and marketing report CRM enhancements as market conditions change or require modification as required.
• Support new tasks and responsibilities to achieve the department’s goals and objectives.
• Support steam operations during steam/company system emergencies.

Required Education/Experience

• Bachelor’s Degree Communications, Marketing, Engineering, Business Administration, Energy Management, Environmental Management, Architecture, Urban Planning, or related discipline. and with 3 years related work experience. or
• Associate’s Degree Communications, Marketing, Engineering, Business Administration, Energy Management, Environmental Management, Architecture, Urban Planning, or related discipline. and with 5 years related work experience. or
• High School Diploma/GED and with 7 years related work experience.

Preferred Education/Experience

• Bachelor’s Degree Communications, Marketing, Engineering, Business Administration, Energy Management or Environmental Management, Architecture, or Urban Planning and in a related field with 3 years related work experience.

Relevant Work Experience

• Experience in face-to-face marketing/sales Required
• Experience coordinating trade show participation and event planning Required
• Strong written and verbal communication skills. Required
• Good interpersonal skills with the ability to interact with personnel & customers on all levels. Required
• Proficiency with Microsoft Office Suite, especially Excel Required
• Experience using a CRM/project management software/database management software Preferred
• Experience in presenting to large real estate key decision makers Preferred
• Knowledge of concepts, technical terms, and terminology of building energy systems, central utility systems or district steam systems equipment. Preferred
• Experience selling energy or services of a technical nature Preferred

Licenses & Certifications

• Accredited Asset Management Specialist (AAMS)

Physical Demands

• Must sit or stand to use a keyboard, mouse, and computer for entire shift

Other Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
• Must be able and willing to meet with customers on-site at their location.
• Must be able and willing to travel within Company service territory, as needed.

Technical Difficulty Statement

• For technical issues, please contact us at

Equal Opportunity Employer

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.