Conrad Osaka Looking for 【コンラッド大阪】料理飲料部 部長 Food and Beverage Director at — Nakanoshima Osaka, Kita-ku – Japan Full Time

Description

【業務内容】

• 料理飲料部ディレクターは、全てのレストランや宴会場の管理を通じてゲストやチームメンバーに最上級の体験を提供する。チームメンバーの育成し、予算管理や売り上げ目標の達成を担う。

• 全てのレストランの管理業務
• 最高水準の顧客サービスの提供
• ブランドの水準に合ったコンプライアンス遵守
• 料理飲料部の人員の採用、管理、開発
• ゲストからのお問い合わせへの速やかかつ効率的な応対
• 食品、アルコール、飲料や給与に関する予算管理
• 部門目標やゴール、勤務スケジュール、予算、方針、プロセスの設定、構築
• メニュー開発
• 月次の在庫管理の責任者
• 売り上げや利益を最大化するためにチームメンバーへのインセンティヴなどを出す
• 管理下にあるディレクターとの中間、年間評価を実施
• 常時改善できるようゲスト満足度を分析する
• 部門ミーティングの実施や議事録の管理
• 環境に配慮した働き方
• 他部門との良好な関係の構築
• ホテルのセキュリティ、消防法、労働安全衛生法と食品安全衛生法の遵守

This positon is for local package(non-expat).

A Food and Beverage Director is responsible for managing and directing operations of all Food and Beverage outlets and banquets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Food and Beverage Director, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Director will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all Food and Beverage Outlet operations
• Maintain exceptional levels of customer service
• Ensure compliance of brand standards
• Recruit, manage, train and develop the Food and Beverage team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Beverage team and Executive Chef
• Accountable for monthly stock takes
• Incentivize team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with Directors under your responsibility
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

Requirements

【求める人物像と要件】

• 料理飲料部での管理職経験
• 財務目標を達成できること
• 料飲部ブランドの水準に則して業務ができること
• プレッシャーに強いこと
• 身だしなみが整っていること
• 自身とチームメンバーの育成を進んでやること
• 変化する多様な労働環境で勤務できること
• 一人で、またチームで働くことができること

This positon is for local package(non-expat).

What are we looking for?

A Food and Beverage Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams