Under general supervision provides a variety of administrative and staff support services.
What You’ll Be Doing:
Administrative duties for member services department.
– Distribution of Faxes.
– Perform administrative tasks such as: distributing incoming/outgoing mail and deliveries, photocopying, updating various spreadsheets, compiling records, and distributing documents, internet research and information retrieval.
– Uses advanced desktop application skills to develop correspondence, reports, and agendas. – Prepare correspondence, documents, and presentations under the direction of responsible party.
– Maintain confidential work relationships in order to provide administrative support required in the performance of assigned duties; handles confidential information with discretion.
– Work with clinical operations to provide support for inpatient authorizations and Inpatient log upkeep, report reassessments and rating category monthly to primary care sites. Secondary Qualifications
– Other functions may include data entry, administrative support to operational, clinical and other staff within the organization.
– Administers programs, projects and/or processes.
– May serve as administrative liaison with others within and outside the company regarding administrative issues related to operations.
– Perform other clerical receptionist duties such as filing, photocopying, and scanning
– Other duties as assigned by manager
What We’re Looking For:
– 3-5 years.
– Solid word processing skills.
– Strong oral and written communication skills.
– Demonstrated ability, to draft, revise, and proofread correspondence.
– Strong organizational skills and the ability to prioritize tasks.
– Must be able to multi-task.
– Demonstrated knowledge of office systems, technology and relevant software applications (MS Office Suite).
– Outstanding customer service orientation in all interactions; understands the importance of teamwork and displays commitment to effective teamwork.
– Demonstrated ability to communicate effectively, with discretion, at all levels within the organization and external clients, members and other guests.
– Demonstrated professionalism and polish in work habits and interactions.
– High School Diploma or GED or equivalent experience
– Bachelor’s degree preferred or equivalent professional experience
Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.
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