Coastline Looking for Automotive Customer Support at Remote Full Time

Automotive Customer Support

Location: Remote

• Must be willing to work every other weekend

Department: Fleet Operations

Type: Full-time, $16-$18/hour

About Us

Founded in 2017, Coastline Academy is a drivers’ education company whose behind-the-wheel operations makes us the largest in the country. We are a people-first, technology-centric company with a focus on transparency and efficiency. We are on a mission to rid the world of car crashes.

About this Role

We’re looking for a Fleet Support Specialist to join Coastline Academy. Our fleet team is responsible for our Coastline vehicles and managing the complex logistics involved, and our Fleet Support Specialist will be the glue that holds the team together! With a people-first work environment where ideas are valued, our fleet team offers a culture of positivity and exciting growth opportunities.

Responsibilities

• Field incoming instructor requests, respond and triage appropriately
• Schedule preventative maintenance and follow-ups
• Maintain timely communication and documentation of fleet priorities and goals
• Enhance fleet team productivity through effective planning and proactive problem-solving
• Document processes and procedures / build SOPs for fleet team

Must Haves

• Experience working remotely and ability to work in West Coast hours
• General knowledge of cars and car maintenance
• Familiarity with geography in the United States of America
• Comfort with technology
• Ability to work both independently and as a member of a team
• A proactive approach to problem solving
• Excellent, detail-oriented follow-up practices
• Strong verbal and written communication skills
• Ability to manage multiple priorities
• Ability to pass a background check

What We Offer

• Competitive pay
• Health, Dental, Vision insurance
• Paid Time Off (PTO)
• 401K Option
• Remote work environment
• Growth opportunities

We are an Equal Opportunity Employer. That means that we support diversity and inclusion and do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal or state law or local ordinance.