Coastal Helicopters is seeking qualified individuals to join our seasonal tour operations team in Juneau, Alaska. Coastal Helicopters has been operating flightseeing tours in Juneau since the 90’s.
Tour Operations Dispatchers are responsible for checking in all guests/passengers that will be flying on our tours. Also responsible for; collecting all pre-paid vouchers and payments for tours and gift shop sales, collecting Dog Sled waivers, and ensuring on-time departures of tours. Every passenger must be weighed and entered into the system to manifest the aircraft for accurate weight and balance. Using our company software you will arrange and produce seating assignments for each group of passengers. Tour Operations will assist in the coordination of all arriving and departing tourists by keeping Dock Reps and Drivers up to date with current information and any changes throughout the day. Tour Operations must have excellent multi-tasking skills, the ability to remain calm in stressful situations, address large groups of people regarding weather cancellations, have excellent customer service skills, and keep the work area clean and tidy.
On-the-job training is provided. Coastal Helicopters makes sure you are well-equipped and prepared for the job at hand!
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