Cleaver-Brooks, Inc. Looking for Service Account Manager at Channelview, Texas Full Time

Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!

Job Summary:

This is an external sales position. Primary role is to develop customer relationships within assigned geographic territory and/or accounts leading to booked revenue for primarily service but also equipment, aftermarket parts, rentals, etc. Researches technical drawings/diagrams/archives to ensure appropriate solutions are offered. Monitors order status to ensure customer satisfaction. Maintains files and records pertinent to customers.

Essential Functions:

• Support department sales budget with focus on assigned representatives to achieve Target. Work with Management to develop local strategy.
• Perform required research to support customer Request for Quote and general information solicitation. Use existing technical drawings/diagrams/personnel/ resources to ensure that solutions offered conform to equipment/use specifications. Perform quote follow up to spur customer decisions.
• Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company is required. Work directly with representatives and staff to resolve internal and external problems quickly.
• Work with management to develop feedback related to target and sales program performance / enhancements.
• Solicit input for new products as well as collecting feedback for increasing sales related to existing offerings.
• Promote growth initiatives
• Moderate local travel, generally by vehicle
• Position requires the constant and consistent exercise of intellect, judgment, and ability commensurate with supervisor positions in similar industries or situations.
• Position requires regular exercise of problem solving and policy or procedure interpretation skills.
• Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company is required.
• Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results.
• Ensure duties and company projects are accomplished in an efficient and cost effective manner.
• Support peers and management with internal and external projects.
• Adhere to company policies.
• Other duties as assigned.

Physical Skill and Effort:

Work requires computer proficiency, moderate typing speed and a high data input accuracy level. Work involves fairly light and simple types of physical exertion.

Working Conditions and Hazards:

Normal office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure to hazardous conditions or materials

Education: 

A High School diploma or equivalent is mandatory. A Bachelor’s Degree in Business or Liberal Arts is preferred. Five years experience in a similar industrial/technical position may be substituted.

Experience: 

Computer competency including Outlook, Word, Excel required. Basic understanding of HVAC industry terminology a plus. This position requires at least five years experience in a similar industrial/technical position. 

Benefits of Being a Cleaver-Brooks Employee: 

We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, flexible spending account, wellness benefits, life insurance, short term and long term disability, cash matching 401(k) plan, generous vacation and 11 paid holidays.

This description indicates the general nature of the tasks and responsibilities required of position given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. This description supersedes any previous descriptions for this position. 

Who is Cleaver-Brooks?

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we’re the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They’ll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.