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Are you an IT Networking professional seeking a managerial position in a fast-paced, dynamic and progressive municipal information technology department? The City of St. Charles offers a challenging and supportive work environment that fosters excellence, accountability, learning, and professional development.
Job Description
This hands-on position is responsible for the full lifecycle of the City’s Information Systems infrastructure, including, network, server, storage, voice communications, building security, audio/visual equipment and software. Provides on-site leadership for technical infrastructure operations and manages the Help Desk function.
- Plan, design, implement, operate, and optimize voice communications, network, server (physical and virtual), and storage hardware and software to address current and future requirements
- Actively monitor and maintain technology systems across City facilities, including performance, security and system availability, including response to emergency calls 24/7
- Supervise staff of three and may assume responsibility as Director of Information Systems when assigned
- Perform primary maintenance of the City’s Enterprise Resource Planning system and other applications
- Provide coordination, planning, and technical assistance to support cooperative arrangements with other entities, including St. Charles School District 303, Kane County, Tri-Com Central Dispatch, Geneva, and Batavia
- Assist with the development and implementation of the department’s mission, strategic plan, business plan, and budget
Requirements
- ???????Bachelor’s degree in Computer Science, Cybersecurity, Network Engineering, or a closely related field, Master’s degree preferred
- Eight years of Microsoft, Cisco and/or HPE Aruba networking design or support experience
- Five years of supervisory experience
- Two years of Voice over Internet Protocol (VoIP) management and support
- Possession of Cisco CCNP; Microsoft Certified Azure Administrator Associate; Microsoft Identity and Access Administrator or equivalent
- Possession of Information Technology Infrastructure Library (ITIL) Foundations certification or equivalent
- Proficiency with TCP/IP and experience with design and installation of network routing and switching
- Ability to take initiative, and exercise professional, independent judgment to plan work, formulate recommendations, and make sound decisions
- Exceptional oral and written communication skills to build rapport with co-workers, contractors, management, and elected officials are essential
- Valid drivers’ license
- If selected, successful completion of a thorough background check, physical, functional capacity evaluation, and drug screen are required. Applicants must have the ability to lift up to 40 lbs., with or without a reasonable accommodation.
