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A 5% Cost of Living Increase is scheduled for 01/01/2024.
The Position:Under the general supervision of a Police Sergeant, dispatches public safety equipment and personnel (Police, Fire and Marine Safety) in response to requests for service using telephone, computer, and radio communications systems. Responds to emergency calls for public safety service(s) requiring independent judgment as to a course of action where unprecedented situations may arise; performs a variety of general support duties related to communication activities including recordkeeping, typing, monitoring alarm systems and teletype communications; performs related duties as assigned.
Reports to/Supervises:Reports to the Support Services Supervisor and in his or her absence, reports to the shift Watch Commander. In the Chain of Command structure, the Public Safety Dispatcher ultimately report to the Support Services Division Commander (Captain or Lieutenant), excluding issues where the chain of command might be circumvented.
Required Competencies
Selection Process:All interested applicants must submit a completed online city application. Applications will be accepted on a continuous basis. The selection process will include the following components:
Those recommended for further evaluation will undergo a department interview with City staff. Based on the Department’s needs, the selection process listed may be modified. Candidates will be notified via e-mail of any changes in the selection process.
Pre-Placement Process: All prospective candidates must successfully pass a background security investigation, polygraph examination, pre-employment physical examination including a drug test, and a psychological examination.
Examples of Duties
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Qualifications
Any combination demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows:
Education: Graduation from high school or equivalent.
Experience: Two (2) years of experience in clerical and public contact work is required. Typing speed of at least 30 wpm is required (Note: typing certifications are not required to apply, but will be required at a later date.)
License/Certificate:Possession of any certification and/or license relevant to the position of public safety dispatcher is preferred.
Supplemental Information
Knowledge of
Ability to
Skills
Laguna Beach: With seven miles of City beaches and towering hills with captivating Pacific views, Laguna Beach residents enjoy some of the most stunning landscapes in Southern California. The City ofLaguna Beach hosts millions of visitors to its world-famous arts festivals and beautiful beaches. Services provided to its resident population of approximately 23,000 include police, fire, marine safety, recreation, parks, public works, community development, parking, transit and animal control.
The Department:The Police Department is organized into two divisions (Support Services, and Investigative and Field Services), and provides general law enforcement services, including animal control.
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