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About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
The Chief Technology Office plays a critical role in fulfilling the firm’s commitment to safety and soundness by ensuring Citi delivers efficient and high-quality solutions and technologies, coordinating foundational macro technology strategies, ensuring Citi’s readiness to safely leverage new technologies, and making Citi a competitive destination for the best technical talent.
The Infrastructure Technical Lead is one of the key roles that exist on the team. In this role, you will be part of the global HCX migrations team responsible for end-to-end solutions to reduce Citi’s exposure to EOVS products. The position reports to the Migrations Infrastructure Manager. The successful candidate will be responsible for infrastructure solutions of VMware platform.
Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Infrastructure Technical Lead
The Infrastructure Technical Lead is a position responsible for a variety of activities including but not limited to migrations, acquisitions, infrastructure solutions, etc.
Responsibilities:
- Partner with the Virtualization Operations, Software Defined Networking, and Automation teams to meet deadlines set by upper management, resolve infrastructure issues, automate overly manual processes, etc.
- Assist in the development of automated reporting to track KPIs for the migration projects.
- Streamline manual processes via automation, such as HCX/V2V migrations, scheduling, ServiceNow CHG management, etc.
- Support day-to-day operations for migrations by collaborating with internal and external teams to create solutions for any issues.
- Consult with end users and clients to identify and correct systems problems and propose solutions.
- Adhere to Citi technology standards, audit requirements and corporate compliance issues and requirements
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 3+ years of relevant experience in large-scale enterprise class infrastructure operations role with an understanding of virtualization technologies and best practices
- Knowledge of the entire VMware virtualization stack, including HCX, vSphere, ESXi, vROPs, NSX-V and NSX-T
- Understanding of core networking topics such as TCP/IP, routing, and switching.
- Demonstrates excellent communication and interpersonal skills, with the ability to effectively communicate across both technical and non-technical teams
- Consistently demonstrates clear and concise written and verbal communication
- Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
- Demonstrated analytic/diagnostic skills
- Ability to work in a matrix environment and partner with virtual teams.
- Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
- Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
- Proven track record of operational process changes and improvement
- Experience working in Financial Services or a large complex and/or global environment required
- Experience interfacing with project management, project planning, and writing technical documentation
Education:
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Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology
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Job Family:
Infrastructure
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Time Type:
Full time
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Primary Location:
Irving Texas United States
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Primary Location Salary Range:
$89,620.00 – $(phone number removed)
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the “EEO is the Law” poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
