CIBTvisas, Inc Looking for Immigration Consultant at Taylor, Michigan Full Time

Introduction to Newland Chase Education (NCE)

Newland Chase Education combines the unparalleled global reach of a leading international immigration and visas provider with extensive and specialist expertise in the needs of educational institutions and students. Since 2008, we have focused solely on the unique needs of the education industry. Newland Chase Education is a wholly-owned subsidiary of CIBT, the leading provider of immigration and visa services for corporations and individuals with over 1,700 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 70 offices in 25 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, focused on global immigration strategy and advisory services for corporations worldwide and CIBT visas, the market leader for business and other travel visa services for corporate and individual clients.

Our services include the provision of immigration and visa solutions for all individuals connected to or associated with education. We support thousands of students annually with their Student Visa applications; ensuring that students, parents, and schools have the peace of mind knowing that an expert is guiding them every step of the way to the successful issuance of their visas. We have designed immigration compliance solutions specifically for educational institutions, enabling educators to do what they do best, educate the leaders of tomorrow.

Our Skilled Worker Visa specialists have been assisting organisations with employment based visas to the UK for more than thirty years. Through our global reach, we can also assist with all facets of visas and immigration to and from more than 190 countries around the world. 

Our Tier 5 Visa specialists have extensive experience in the process and requirements of a unique program that enables young people gain valuable life and work experience, and the companies that employ them benefit from their diversity of talents.

At Newland Chase Education, we pride ourselves on valuing our employees; ensuring they feel appreciated for their hard work. It is imperative to us that our team achieve their career goals, are offered continual development and provide opportunities for growth from within.

Our investment in technology for our staff means all IT solutions are designed in-house and are bespoke to our specific requirements. These ensure compliance and efficiency for both employees and clients.

Position Summary

Immigration Consultants are responsible for supporting the schools/clients as assigned, ensuring the highest level of support and service is given in all matters relating to UK Visas and Immigration (UKVI). You will be responsible for corresponding with families and Agents overseas to ensure visa application forms are completed thoroughly and timely. You will also work on preparing legal submissions and advising on all aspects of their immigration applications and visa acquisition.

Immigration Consultants will report to the Senior Immigration Consultant and work in a dedicated team supporting a defined set of schools. You will work alongside other Immigration Consultants to execute the end to end process. In busy periods, teams will be fungible and you will be expected to assume both visa and compliance activities where required and appropriate.

Duties and Responsibilities:

• Responsible for managing the relationship with their cohort, providing expertise and guidance in all matters relating to their case work
• Carrying out volume UK immigration casework with a particular focus on Student / Child Student and family migration cases
• Taking ownership of case management, monitoring progress and following up until completion ensuring this is done in a timely manner liaising closely with other Consultants, ensuring seamless end to end activities
• Managing high volume queries and ensuring high quality advice is given at all times
• Providing thorough and concise communication to all those involved in the process (schools, agents, families and internal NCE colleagues alike) ensuring this is done in a timely manner
• Ensuring the appropriate client records are established and maintained through our internal case management tool
• Ensuring all fees and disbursements are invoiced and where appropriate, full payment is received in a timely manner, liaising with accounts when necessary
• Disseminating complex information and conducting research on relevant country information, rules, laws and practices to provide clients with a coherent and structured solution and strategy
• Undertaking all necessary activity to ensure clients are supported, including drafting and forwarding supporting legal documents and student application bundles as well as booking appointments at visa centres in the UK or in the students’ home countries
• Ensuring you are implementing client regulatory compliance at all times
• Managing the preparation and delivery of client reports in Excel or other database software
• Working with relevant Managers to keep on top of changes in law, policy and procedures and communicating this with clients where it may impact their applications
• Working collaboratively within immigration teams to comply with OISC regulations
• Uploading all necessary documentation onto our systems for tracking purposes and undertaking relevant record keeping
• Undertaking reporting obligations to ensure data is correct including contact details of parents and students
• Escalating potential issues to senior management in a timely manner where appropriate for support and guidance
• Ensuring appropriate client records are established and maintained and that key correspondence and documentation are saved in the relevant places i.e. Immigo
• As an Immigration Consultant, you should be registered as a trainee with supervision and take the OISC Level 1 exam within 12 months of joining NCE or you should already be OISC Level 1 qualified
• In addition, you will be required to undertake any additional Compliance activities, relevant to your role, that are not listed here, supporting the Compliance Managers with any other relevant duties
• Ad hoc project as defined by Senior Management
• Previous immigration advisory experience – E
• OISC Level 1 registered or the equivalent of 2 years’ experience – E
• Strong organisational and time management skills— E
• Proven ability to research, identify, analyse and interpret information from a range of sources and develop an appropriate solution – E
• Flexibility; adaptable to changing priorities — E
• Proven ability to manage a diverse and varied workload – E
• Strong attention to detail— E
• Good team player who can work autonomously and be proactive – E
• Attention to detail and problem-solving skills – E
• Proven ability to influence effectively and sensitively, verbally and in writing – E
• Flexibility to travel as and when required — D
• Second language – D
• Planning and organising
• Adhering to principles and values
• Adapting and responding to change
• Working collaboratively with people
• Leading and managing on ad hoc projects
• Delivering results and meeting customers’ expectations
• Following instructions and procedures
• Achieving personal work goals and objectives
• Coping with pressures and setbacks
• Working to deadlines

Our Commitment & Values:

We commit to delivering a superior service experience to our clients on each and every engagement.

Embrace Global Diversity – We work collaboratively and seamlessly across a global footprint to deliver exceptional client satisfaction.

Achieve Excellence Through Accountability – We hold ourselves and each other accountable for our clients’ successes, instilling confidence and trust by taking ownership, delivering on commitments and exceeding expectations.

Understand Our Clients – We listen to our clients, understand their needs and expectations, and work closely with them to develop the best solution based on their business goals and mission.

Pursue Knowledge And Stay Informed – We are informed experts connected to our clients, operating in a dynamic, fast-paced and complex global environment

Operate As A Team – We respect, trust and support one another; recognizing that we provide the best solutions for clients because we rely on each other.

Act With Complete Integrity – We protect our clients’ interests, data and reputations through a strong ethical culture and rigorous compliance programs.