Christian Brothers Automotive Looking for Automotive Service Advisor / Writer | Up to $90K* & Weekends Off | Surprise at Glendale, AZ Full Time

Christian Brothers Automotive

This brand new and state-of-the-art facility is scheduled to open in September 2022!

Interviews will begin in August 2022!

Cal currently operates a successful location in Peoria, Arizona, one of the busiest shops in the country with a rare $5 million dollar workflow and no turn over in employees. Opening his second location in Surprise, AZ this fall, Cal is looking to create another dynamic team full of energy and amazing friendships. Take a look at his comprehensive benefits below:

We Offer:

• Up to $90K Potential Annual Compensation Plans for Top Performers
• Closed Weekends To Spend Time With Family & Friends
• Paid Vacation & Holidays – Up To 3 Weeks Vacation, Credits Earned From Day One
• Healthcare Benefits Available – Free Healthcare For The Employee
• Generous 401K Plan
• Free Lunches 2 Days a Week
• On-Going Training & Career Advancement
• Chaplain Care Support Available
• Love Football? We Do Too. Shop Employees Receive Complimentary Season Tickets in Club Seating at the Cardinals Stadium for the Best Possible Football Experience

Job Title:

Automotive Service Advisor / Writer

Location:

13930 N. Reems Rd, Surprise, AZ 85379

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every customer that enters our facility with hospitality and respect
• Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the customer
• Directs, coordinates, and participates in performing customer service activities
• Shuttle customers as needed
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned.

Qualifications:

• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in Automotive Customer Service and Service sales
• Associates degree preferred

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 250+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice “At-will” employment practices.