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Job Description
Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, and www.cartersoshkosh.ca. The Company’s Just One You and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.
The Business Analyst, Talent Management serves as the system owner for performance management, learning/development, survey systems and supports HR analytics and processes for all corporate, retail and distribution center locations.
System Administration (35%)
Manage online administration for talent management systems to include global employees, multiple locations and languages.
Execute weekly HRIS integrations; ensure accuracy of all employee data.
Ensure high level of customer service; timely follow up for all system questions and issues.
Manage role based permission models, ensuring data confidentiality at all times.
Translate business needs into detailed technical requirements; actively participate in system design, configuration and testing.
Manage vendors and third party support provider relationships and service delivery
Execute and test quarterly updates and requested configuration changes
Maintain custom reporting templates.
Continuously pursue data accuracy and look for innovative upgrades to system and process; research and stay current in industry performance management and engagement trends and opportunities.
HR Analytics and Reporting (25%)
Serve as primary owner to create informative, actionable and repeatable reporting to highlight KPI metrics and trends.
Maintain and enhance current reporting deliverables while exploring new and innovative ways to reports and evaluate data.
Provide thought-leadership on report results, trends and recommendations.
Develop and build online system dashboards and ad hoc reporting.
Assist with Board of Director reporting and analysis.
Support data collection reporting for annual ESG report.
Project/Process Management (40%)
Assist with project management of the performance management process, including goal setting, succession planning, annual performance reviews.
Assist in the development of timelines and roles/responsibilities.
Build and develop working scorecard for Talent Development team
Build and develop succession tools for HR and Managers to help strengthen succession pipeline across the organization
Maintain and enhance system training resources (written and video); partner with HR remote managers on language translations.
Schedule and plan for training classes, webinars and pre-recorded videos.
Collaborate effectively and build strong relationships with HRIS, HR Managers/Coordinators and stakeholders.
SUPERVISORY / BUDGETARY / EXTERNAL COMMUNICATION RESPONSIBILITY
Liaison with external vendors.
SECONDARY FUNCTIONS (IF APPLICABLE – ANY DUTIES NOT CONSIDERED ESSENTIAL)
Train HR Managers globally for successful execution of process and support for their client groups.
Support additional special projects as needed.
Experience and Skills
– Advanced skill level required in Microsoft Excel.
– Excellent analytical skills with the ability to multi-task while remaining focused on accuracy.
– Strong project management skills to create strategy, scope and ensure successful execution.
– Excellent verbal and written communication skills (i.e., emails, stakeholder presentations, technical documentation,
reporting and analysis).
– Highly motivated with a strong customer central focus.
– Ability to partner and effectively communicate with HR team as well as cross-functionally.
– Must maintain complete confidentiality at all times.
PRIOR WORK EXPERIENCE AND EDUCATIONAL REQUIREMENTS
– 3+ years as a Business Analyst with a proven analytical background.
– Bachelors degree required.
– HRIS experience, preferably in ADP, SAP/Success Factors, and Workday environments.
– Experience in system upgrades, conversions and implementations.
PHYSICAL DEMANDS
– Role is based in our Buckhead office location with hybrid flexibility to work remote up to 50% of time.
– Computer work requiring information to be reviewed on LCD/LED monitors for long periods of time.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of
management, and the employee may be required to perform duties that are not listed in the job description.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.