Carter’s, Inc. Looking for SOLUTION ARCHITECT – MARKETING TECHNOLOGY at Atlanta, Georgia Full Time

Job Description

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, and www.cartersoshkosh.ca. The Company’s Just One You and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. 

The Marketing Technology (MarTech) Solution Architect role will provide strategic and hands-on guidance on everything needed to build, grow, and accelerate our MarTech stack. Through their deep expertise in MarTech stacks, the Solution Architect will play a critical role in the delivery of technical solutions to meet our long-term vision and ensure a consistent customer experience across brands and channels.

The ideal candidate will bring the right mix of technical expertise, coupled with business acumen, to architect standalone and integrated solutions and coaches and leads development teams to build these solutions according to Carters established standards.

 Essential Job Functions (Tasks, Duties and Responsibilities)

 Primary responsibilities include:

• Work closely with project leads, product owners and other architects to determine the best technical implementation considering the entire tech stack
• Partner with IT and Marketing leadership to identify requirements and establish a clear, consistent capability vision as well as supporting technology vision through collaboration, influence, and enablement
• Help prioritize development activities with product owners and development teams, assist in determining the best technical implementation methods, and lead feature and product launches across development and production environments
• Create and own future state solution architecture of the marketing technologies aligned with industry evolution
• Ensure that individual technical solutions align with overall architectural vision
• Proactively research new vendors, technologies, and industry best practices to support MarTech Roadmap
• Effectively communicating complex technical solutions through excellent written and verbal skills to business stakeholders
• Develop and maintain technology roadmaps that consider both tactical and strategic direction, as well as factor in cost, user experience and security
• Provide technical due diligence of software products and platforms
• Collaborate and provide hands-on, expert-level platform assistance to other team members as necessary
• Collaborate with cross-functional teams of developers, creative, marketing and eCom operations to complete assigned tasks

Supervisory/ Budgetary/ External Communications

• This role typically reports into the Marketing IT department

Secondary Functions (IF Applicable)

           N/A

Experience and Skills

• Strong knowledge and understanding of marketing technologies
• Familiarity with Campaign Management platforms (e.g., Salesforce Marketing Cloud), Content Management System (e.g., Adobe Experience Manager) and Customer Data Platform (CDP) is a plus
• Experience driving technical workshops with technical and business stakeholders
• Hands on experience in architecture and design of marketing solutions
• Has experience in leading product and vendor comparisons, using key criteria – both qualitative and quantitative (via scoring) and creating business case justifications via a TCO model
• Strong technical expertise in executing proofs of concept and experimentation to prove out solutions
• Ability to work independently and as a team member in a remote work environment
• Experience analyzing business problems and translating business requirements into technology solutions that consider system performance, usability, quality, cross-system interdependencies, and scalability
• Ability to provide technical leadership and guidance to team members, work independently, multi-task, allocate time appropriately and prioritize effectively
• Experience driving data integrations across multiple MarTech tools, platforms, and capabilities
• Experience working in a sprint-based agile development environment
• Strong attention to detail and organizational skills are required
• Strong time management skills and the ability to work on multiple projects under deadlines
• Continually monitor the strategic planning process and identify efficiencies, opportunities to optimize, leverage best practices

Prior work Experience and Educational Requirements

• Bachelors degree in Computer Science, Software Engineering or Computer Information Systems preferred
• 7+ years designing, developing, and delivering application solutions for enterprise level development and integration projects.
• 5+ years of experience working within a marketing environment, MarTech stack
• Experience working on and/or leading cross functional teams
• Experience in enterprise architecture, systems integration and development, and package implementation with knowledge of interactive design
• Experience designing and implementing technology-enabled business solutions preferred

Physical Demands

• Normal office environment with limited travel.

 NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

• At Carters, we believe in Succeeding Together but where we are together may vary. As our offices re-open well be working in a hybrid model where work may be accomplished in-office, digitally or remotely. Remote roles allow any employee to work from an off-site location.  Learn more about our flexible approach during our interview process and apply below.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.