Job Description
Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, and www.cartersoshkosh.ca. The Company’s Just One You and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.
People:
Communicates professionally and effectively with the store team, customers and business partners.
Fosters a positive work environment for both internal and external customers.
Provides feedback to the Store Manager on performance and progress of Sales Managers and Associates.
Utilizes company tools to train and develop store team to ensure execution of all store operations; addresses performance as needed.
Recognizes and rewards exceptional performance to increase employee engagement.
Performance:
Promotes customer service consistently by engaging talent, encouraging positive customer interactions, and maintaining a ready all day store presentation.
Consistently models the brands customer service standards while coaching others to success.
Effectively analyzes the business and take necessary action to improve results.
Performs Leader on Duty responsibilities by driving results and providing an exceptional customer experience.
Effectively manages payroll and supports scheduling to maximize sales and productivity.
Process:
Supports management team with Asset Protection through a consistent level of customer service, education, and operational controls.
Supports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.
Builds customer loyalty through company sponsored programs.
Maintains company standards of a neat, clean, and organized store.
Monitors and adheres to all safety regulations and policies as directed by the company.
Internship based in one of the following Georgia store locations: Locust Grove, Perimeter, Woodstock, Athens, Buford, Atlanta-Akers Mills
*10% Travel: Will need to travel from store to store from time to time
Experience and Skills
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.