Carolina Panthers Looking for Live Chat Support Agent-(Remote, Part time, Full time) at Texas City, TX Full Time

We are looking for a full-time Live Chat Support Agent to join our team. The ideal candidate will be tech-savvy, have excellent customer service skills, and be proficient in computer skills (MS Office, PLM, SAP basis).

Responsibilities

• Provide live chat support to customers via our website
• Answer questions about products and services
• Resolve customer issues and complaints
• Track and manage customer interactions
• Provide feedback to the team on ways to improve customer service

Qualifications

• High school diploma or GED
• Excellent written and verbal communication skills
• Proficiency in computer skills (MS Office, PLM, SAP basis)
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Flexible and adaptable to changing work environments