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6177 – College Station – 1320 Pavilion Avenue, College Station, Texas, 77845
Car Max, the way your career should be!
General Summary:
Under general supervision, performs mechanical and cosmetic repairs on customer and internal Car Max vehicles in accordance with all standards described in the Car Max Certified Quality Inspection Process and the Retail Repair Process. Additionally, performs all customer contact functions during repairs as defined by Car Max “Voice of Customer” processes, tains parts and supply inventories and properly uses and maintains all Car Max Tools and Equipment to support the store operations.
Principle
Duties and Responsibilities:
- Execute Car Max Standardized work
- Engine Repair
- Advance engine performance and drivability
- Electrical systems repair
- Manual drive train and axle repair
- Brake diagnosis and repair
- Steering and suspension repairs including 4-wheel alignments
- Heating and air conditioning repair
- Inspect vehicles per Car Max Quality Standards when needed.
- Maintain workplace cleanliness and organization in accordance with Car Max 5S standards
- Maintain, repair, and clean shop equipment
- Interact with all customers in a friendly, service oriented manner
- Consult with service customers regarding needed repairs
- Review repair racy of all labor, parts and sublet documentation for billing
- Close and invoice repair orders
- Explain all recommendations/repairs/service/maintenance performed to ensure customer understanding
- Collect service payments and manages cash including receiving and counting money
- Locate and receive shipments of parts
- Receive parts into inventory
- Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels
- Control service supplies to minimize waste
Additional
Responsibilities May Include:
- Provide general support to store operations to maintain vehicle inventory and meet quality standards
- Support sales by helping to assess vehicle condition during the condition assessment process, prepping sold vehicles for delivery, and receiving and processing vehicles being transferred into or out of inventory
- Set up and coordinate handling of vehicles with on lot and off lot sublet vendors when the needed work can not be performed in house
Job Specifications:
Work requires ability to:
- New Associate Orientation Training – Operations
- Kronos Training for Hourly Associates
- Refrigerant Recycling License
- W required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6),Engine Repair (A1), Manual Drive Train and Axles (A3) , and Engine Performance (A8)
- Read, interpret and transcribe data in order to maintain accurate records
- Required to perform multiple duties in a high-energy, fast-paced environment
- Lift objects that weigh as much as 50 pounds
- Speak and listen to customers/associates, both in person and over the phone
- Demonstrate attention to detail and have manual dexterity in both arms and hands
- Monitor shop compliance with Car Max, O.S.H.A., and EPA standards
- Demonstrate exceptional interpersonal, communication, and customer service skills
- Demonstrate exceptional telephone etiquette and active listening skills
Working Conditions:
- Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
- May require walking or standing for an extended period of time.
- Flexible work hours with shifts that may include nights, weekends, and holidays.
- Wear Car Max clothing (acquired through company) s working in the store.
- Follow all Car Max, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
- Ad to all Car Max policies including Attendance, Asset Protection, Integrity and Uniform policies.
About Car Max
Car Max disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
Car Max is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, r characteristic protected by law.
Upon an applicant’s request, Car Max will consider reasonable accommodation to complete the Car Max Job Application.
